Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
This letter is in reponse to a letter dated 10/01/2015 will address each response by the business that I file this complent against. They said, There must have been a misunderstanding on the price. Not true. My response , The salesman , myself & my wife , Had agreed on the price before I drove the truck home to have my mechanic look at this truck . That is when we discovered that it had been in a disabling accident. After this discovery I call the Salesman and as for him to run a carfax 011 this truck. While I was home I picked up the cash to pay the agreed price for the truck. I told the salesman that even though it had been wrecked, the repairs had been done correctly and that I was still going to take the truck. And for him to finish writing up the papers , and I was on my way back to the car lot. They said, that the Salesman did not know how to run a carfax. Not true. My response The salesman ,told me that he could not run a carfax on this truck, Because his Boss would not pay for it. When I told him I never had heard of a car dealer not running a carfax at the request of a buyer. The salesman said that his Boss was to cheap to pay the fees. They said, I was Rude, and threw the keys at the salesman. Not completely True. My response. I may have been some what Upset, disapointed, and a little angry. The salesman had Been very nice to my wife and I. So 1 was not rude to him. I did not throw the keys at him, I tossed them to him. He told me that his Boss had came to •the car lot and told him he could not sell me the truck, When ask why, He would not tell me. I have tried several times to find the owner of this car lot , and I have not had any luck doing so. P.S. You may not have noticed but there was no signature on there response letter. Also , the truck is still on there lot , For sale.
Regards,
[redacted]
There must have been a miss understanding on the price.We never told the customer that he could not buy the truck.The salesman told him that he did not know how run a carfax and was not trying to hide anything.The customer was very rude with the salesman and threw the keys at him.lf we are not...
trustworthy why would he still want to even buy the truck?Unfortunately sometimes we just can not agree on the price we wish we could for everyone.
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Garfield Pre Owned Auto Sales regarding complaint ID...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
This letter is in reponse to a letter dated 10/01/2015 will address each response by the business that I file this complent against. They said, There must have been a misunderstanding on the price. Not true. My response , The salesman , myself & my wife , Had agreed on the price before I drove the truck home to have my mechanic look at this truck . That is when we discovered that it had been in a disabling accident. After this discovery I call the Salesman and as for him to run a carfax 011 this truck. While I was home I picked up the cash to pay the agreed price for the truck. I told the salesman that even though it had been wrecked, the repairs had been done correctly and that I was still going to take the truck. And for him to finish writing up the papers , and I was on my way back to the car lot. They said, that the Salesman did not know how to run a carfax. Not true. My response The salesman ,told me that he could not run a carfax on this truck, Because his Boss would not pay for it. When I told him I never had heard of a car dealer not running a carfax at the request of a buyer. The salesman said that his Boss was to cheap to pay the fees. They said, I was Rude, and threw the keys at the salesman. Not completely True. My response. I may have been some what Upset, disapointed, and a little angry. The salesman had Been very nice to my wife and I. So 1 was not rude to him. I did not throw the keys at him, I tossed them to him. He told me that his Boss had came to •the car lot and told him he could not sell me the truck, When ask why, He would not tell me. I have tried several times to find the owner of this car lot , and I have not had any luck doing so. P.S. You may not have noticed but there was no signature on there response letter. Also , the truck is still on there lot , For sale.
Regards,
[redacted]
There must have been a miss understanding on the price.We never told the customer that he could not buy the truck.The salesman told him that he did not know how run a carfax and was not trying to hide anything.The customer was very rude with the salesman and threw the keys at him.lf we are not...
trustworthy why would he still want to even buy the truck?Unfortunately sometimes we just can not agree on the price we wish we could for everyone.
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Garfield Pre Owned Auto Sales regarding complaint ID...
[redacted]
Regards,
[redacted]