I did not have a good experience with this companyI trusted them to help me buy the best product for my needsThe sales rep did not do thatShe sold me a floor that needed the seams all glued together even though I said no glue! She was nice until I asked to return the flooringOf course, I didn't know it could not be returned...turned out to be in the small print and she just never bothered to mention itShe got very rude and even bad-mouth my contractor because he questioned the installation infoIn the end, they didn't even order the right colorI order aged leather and was given Red Oak wire scrapped! The manager was not helpful at all
I did not have a good experience with this companyI trusted them to help me buy the best product for my needsThe sales rep did not do thatShe sold me a floor that needed the seams all glued together even though I said no glue! She was nice until I asked to return the flooringOf course, I didn't know it could not be returned...turned out to be in the small print and she just never bothered to mention itShe got very rude and even bad-mouth my contractor because he questioned the installation infoIn the end, they didn't even order the right colorI order aged leather and was given Red Oak wire scrapped! The manager was not helpful at all