Garofalo's &

[redacted], After much correspondence via phone, email and now through [redacted] (Dispute Resolution Analyst, Revdex.com), I am asking once more for the three estimates that you have gotten from body specialists in your area.  My dealership has never received the quoted information you were given, despite both verbal and written requests.   Without this information in black and white, there is no way that I can compare the monetary difference between each establishment.  We have already provided a reimbursement check for the fair-trade repair price in the automotive industry.   I feel that Autodealz has went above and beyond to compensate you for the repair of the damage to the lift gate that you discovered once you took ownership of the 2005 [redacted].  In regards to any further complaint, I suggest that you consider the fact that you purchased a USED vehicle and chose NOT to purchase an extended warranty.  The vehicle was in sound mechanical condition (as two separate 88 point maintenance checklists were completed and ) before it left my dealership.    Regard, Paul *. D[redacted]Autodealz, LLCMonica B[redacted]Assistant Office ManagerAutodealz, LLC711 4th StreetShenandoah, VA. 22849###-###-#### phone###-###-#### fax