We received the customer complaint notice ID regarding the extremely long delay in refunding Ms*** At this time, we have verified that check #totaling $was issued to Lora [redacted] and was cashed on 4/12/We extend our sincerest apologies to Ms [redacted] for the unreasonable delay in getting this refund processed; our Customer Service Department and Accounting Department will review the situation to identify any breakdowns in process to prevent this from happening in the future
We received the customer complaint notice ID regarding the extremely long delay in refunding Ms*** At this time, we have verified that check #totaling $was issued to Lora [redacted] and was cashed on 4/12/We extend our sincerest apologies to Ms [redacted] for the unreasonable delay in getting this refund processed; our Customer Service Department and Accounting Department will review the situation to identify any breakdowns in process to prevent this from happening in the future