Gartners Hardware

The customer purchased a child safety lock for $on June *, The merchandise was opened and the condition of the package was poor and could not be put back on the shelf for saleThe customer returned the the item on June **, 2016, the receipt clearly states " [redacted] [redacted] " The item was returned outside the window of refundsThe customer was issued a store credit for $The store credit does not have an expiration date and could be used at anytimeThank you,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The issue/request for a FULL REFUND & NOT A STORE CREDIT has not been resolvedStill waiting for A FULL REFUND to be issued In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Yes I did issue him a store credit for the amount $He should have his own copy of the store credit. Nabil Our store policy should be within seven daysAfter seven day he can only get store creditIt stated that on the receipt he has.Nabil

The customer purchased a child safety lock for $on June *, The merchandise was opened and the condition of the package was poor and could not be put back on the shelf for
saleThe customer returned the the item on June **, 2016, the receipt clearly states "*** *** *** *** *** *** *** *** *** *** *** *** ** ***" The item was returned outside the window of refundsThe customer was issued a store credit for $The store credit does not have an expiration date and could be used at anytimeThank you,

Yes I did issue him a store credit for the amount $He should have his own copy of the store credit. Nabil Our store policy should be within seven daysAfter seven day he can only get store creditIt stated that on the receipt he has.Nabil

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The issue/request for a FULL REFUND & NOT A STORE CREDIT has not been resolvedStill waiting for A FULL REFUND to be issued
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

The customer purchased a child safety lock for $on June *, The merchandise was opened and the condition of the package was poor and could not be put back on the shelf for sale The customer returned the the item on June **, 2016, the receipt clearly states "*** *** *** ***
*** *** *** *** *** *** *** *** ** ***" The item was returned outside the window of refundsThe customer was issued a store credit for $The store credit does not have an expiration date and could be used at anytime Thank you,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID#? [redacted], and have determined that my complaint has NOT been resolved because:
[redacted]I HAVE NO USE FOR STORE CREDITFULL REFUND REQUESTED!! NO/NOT STORE CREDIT!! STORE CREDIT USELESS/NO USE!!
?
?
?
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
[redacted]
?

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

 The issue/request for a FULL REFUND & NOT A STORE CREDIT has not been resolved. Still waiting for  A FULL REFUND to be issued.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[redacted]
I HAVE NO USE FOR STORE CREDIT. FULL REFUND REQUESTED!! NO/NOT STORE CREDIT!! STORE CREDIT USELESS/NO USE!!
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

 The issue/request for a FULL REFUND & NOT A STORE CREDIT has not been resolved. Still waiting for  A FULL REFUND to be issued.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Yes I did issue him a store credit for the amount $10.88. He should have his own copy of the store credit.  Nabil 
 
Our store policy should be within seven days. After seven day he can only get store credit. It stated that on the receipt he has.
Nabil

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[redacted]I HAVE NO USE FOR STORE CREDIT. FULL REFUND REQUESTED!! NO/NOT STORE CREDIT!! STORE CREDIT USELESS/NO USE!!
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

The customer purchased a child safety lock for $10.88 on June *, 2016. The merchandise was opened and the condition of the package was poor and could not be put back on the shelf for sale. The customer returned the the item on June **, 2016, the receipt clearly states "[redacted]...

[redacted]" The item was returned outside the window of refunds. The customer was issued a store credit for $10.88. The store credit does not have an expiration date and could be used at anytime. Thank you,