Crawford Door has reviewed the complaint and gathered information regarding this particular service callBased on the age of the door, this is no longer a warranty issue, however, in the interest of customer satisfaction, we will refund the $for the service call
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.*** *** thank you
Crawford Door has reviewed the complaint and gathered information regarding this particular service call. Based on the age of the door, this is no longer a warranty issue, however, in the interest of customer satisfaction, we will refund the $119.00 for the service call.
I contacted the customer via cell phone. She is starting a vacation out of the country. We spoke and advised upon her return she would send the shoes to our Emporia, KS location for an exchange. I advised that Shoe Sensation will pay for the shipping of the shoes both directions....
Crawford Door has reviewed the complaint and gathered information regarding this particular service callBased on the age of the door, this is no longer a warranty issue, however, in the interest of customer satisfaction, we will refund the $for the service call
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.*** *** thank you
Crawford Door has reviewed the complaint and gathered information regarding this particular service call. Based on the age of the door, this is no longer a warranty issue, however, in the interest of customer satisfaction, we will refund the $119.00 for the service call.
I contacted the customer via cell phone. She is starting a vacation out of the country. We spoke and advised upon her return she would send the shoes to our Emporia, KS location for an exchange. I advised that Shoe Sensation will pay for the shipping of the shoes both directions....