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Gary Detloff at Center for Tax Solutions

42850 Garfield Rd Ste 104, Clinton Township, Michigan, United States, 48038-5026

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I made an appointment for a meet and greet with Gary and spent about 1 hour with him. At the beginning of the meeting he told me he charges $300/Hr to do tax returns. At the end of the meet and greet he told me the charge for our one hour conversation was $300. I could understand a lawyer charging $300 for actual case work or to do someone's taxes, but $300 for a meet and greet as I decided if this lawyer would be a good fit for me or not? I paid his fee but afterward I called Gary's office and asked to speak with him about the charge. Gary emailed me back and said that he disagreed that it was wrong to charge me but said he would consider my request for a refund. Then the responses stopped. I emailed him 2 more times but he ignored me both times. In my opinion this type of business practice is unethical. Gary never told me there would be a charge for the meet and greet and then claimed in an email that he did tell me, which is completely untrue. And I have since spoken with 2 other lawyers and neither one charged me a dime let alone $300. I feel Gary Dettloff defrauded me out of $300.

Gary Detloff at Center for Tax Solutions Response • Feb 21, 2018

I must strongly dispute the characterization of our session as a "meet and greet". I routinely offer brief consults to familiarize myself and the potential client without charge. However, when Mr. W indicated a desire to proceed beyond that time, I made it clear that I would charge him for it at a rate of $300.00 / hour. That is my standard discounted rate (from $350.00/hour) for non-court professional services.

Mr. W proceeded to bring out page after page of questions involving tax and liability issues surrounding several properties. He took copious notes, and made specified inquiries, not limited to general concepts but directed to his particular situation. We took nearly 1 1/2 hours, not including my initial preparation from our phone conversations preparatory to the session. In fact, he continued far into my schedule beyond what had been reasonably budgeted, making me late for my next appointment. Nevertheless, when he was completed, I looked at the time and offered to accept only $300.00 even though we had gone well beyond an hour. He said "ok" and proceeded to tender his check which I accepted.

I thought we were satisfactorily concluded. I provided him with valuable advise for well over an hour. He paid my standard discounted rate as agreed. I was surprised to hear from him later that he wanted to be refunded, and expected me to answer his pointed questions and get free advice from me for a substantial amount of time. He says other attorneys say it was not right, but does not name them. I doubt any qualified attorney, fully informed, would have rendered that opinion. I am not in the habit of providing my services and expertise without payment in accordance with the terms agreed. I do, however, consider waiving my fees for charitable or other good reason. I was considering doing so for Mr. W until I received this complaint.

I am still inclined to do so, but not under unfair threat, nor under claim of fraud or unethical behavior, which I strongly deny. If he wishes me to consider his request as a fair request out of need or misunderstanding, I will do so, and respond favorably within 2 business days.

Customer Response • Feb 27, 2018

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID 12690826, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards

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Address: 42850 Garfield Rd Ste 104, Clinton Township, Michigan, United States, 48038-5026

Phone:

8559771 0 0
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Fax:

+1 (586) 468-5094
+1 (615) 250-0584

Web:

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