Gary Fox Roofing

First off, we are sorry to hear about Mr***'s leakUnfortunately, we were unable to resolve Mr***'s concernsAs listed below, you will see we have been trying to resolve and provide him with the proper information regarding our completed scope of work.In response to the letter from Revdex.com dated September 9, 2015, Gary Fox Roofing Incis not responsible for Mr***'s roof leakAs he states, we were never hired by him or directed by him to repair any potential or active leak(s).Next as shown in our invoice # [redacted] dated February 19, (attached), we never performed any scope to repair any potential or active leak(s)When we never preformed any scope specific to a potential or active leak(s), how can we be responsibleOur invoice specifically lists the following:• Roof Tiles: Repair/Replace all slipped, missing, broken, and dislodged roof tiles as needed.• Seal all vents and flashings as needed.• Patched and resealed (1) flat roof section as needed.• Clean roof of debris as needed.As shown above we completed our scope in February of and Mr***'s first email to contact Gary Fox Roofing Incis dated August 30, Over this 6-month period, there at [redacted] ***.In our email correspondence in regards to Mr***'s comments about his home inspection and Ozone Roofing Company, we stated the following:• "We were never privilege to any prior knowledge of any existing leaks and we never had access into the dwelling to verify any leaksWe were directed to do some maintenance scope, which does not include repairing any leaks." Dated September 2, “We were never given approval to proceed with Ozone Roofing's Estimate nor did we reference Ozone Roofing's Report in our reports or estimate.” Dated August 31, 2015Additionally, as listed in the emails, we never received a proper response to what Mr [redacted] specifically wanted from Gary Fox RoofingHe is now demanding payment of $2,through a Revdex.com complaint and has provided no documentation.Gary Fox GARY FOX ROOFING [redacted] Newport Beach, CA