[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***I appreciate that the business has re-sent me a copy of my inspection report, which is all I had wanted when I reached out to them for the first time on June 29th.However, the manner in which the business responded to the complaint was unsatisfactory in that:a.) the business failed to understand the true reason for the complaint, which was NOT that I hadn't received the inspection report in a timely fashion, but rather that I had made attempts to reach the company in the past month so that I could get an electronic copy of the report re-sent to me, and those attempts were unsuccessful and usually received no response.b.) the business owner used a very unprofessional tone in his e-mail response. Thank you for your help in resolving this matter,*** ***
This report was sent timely on April 15th to both the customer and the real estate agent. I have attached the report. The agent and the customer could have easily reached me if they wanted since I have done 100+ inspections with her agent. I was never requested to send or resend...
the report since it was sent timely. I am very surprised that I have received this complaint and will fight it strenuously. The inspection was in April and we are now in August. I checked my history from the client in my email search and found nothing in the past 6 months. That alone indicates that the complaint is not valid.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***I appreciate that the business has re-sent me a copy of my inspection report, which is all I had wanted when I reached out to them for the first time on June 29th.However, the manner in which the business responded to the complaint was unsatisfactory in that:a.) the business failed to understand the true reason for the complaint, which was NOT that I hadn't received the inspection report in a timely fashion, but rather that I had made attempts to reach the company in the past month so that I could get an electronic copy of the report re-sent to me, and those attempts were unsuccessful and usually received no response.b.) the business owner used a very unprofessional tone in his e-mail response. Thank you for your help in resolving this matter,*** ***
This report was sent timely on April 15th to both the customer and the real estate agent. I have attached the report. The agent and the customer could have easily reached me if they wanted since I have done 100+ inspections with her agent. I was never requested to send or resend...
the report since it was sent timely. I am very surprised that I have received this complaint and will fight it strenuously. The inspection was in April and we are now in August. I checked my history from the client in my email search and found nothing in the past 6 months. That alone indicates that the complaint is not valid.