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Gary's Harvest

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Gary's Harvest Reviews (1)

Business sent the following response:
ID: ***In response to the complaint filed, we are not denying the invisible fence was accidentally cut However, when we offered to fix the problem, Mr*** told us as the time of the incident that the fence was covered under
warrantySince then, he has done nothing to contact Zack, or the company to arrange a payment of the bill he says he has from having the fence fixed himself He claims to have had to fix the fence to keep his warranty, which does not make sense A warranty is defined as a written guarantee, issued to the purchaser of an article by its manufacturer, promising to repair or replace it if necessary within a specified period of timeIf a bill would have been presented it would have been paid to avoid further altercations I would be interested to also see a copy of the warranty agreement for the fence Also, the reason the fence was accidentally cut is because said fence extends beyond Mr ***'s property line onto the customer's property we were doing work for at the time I apologize for the delayed response, we were closed all weekend due to the holiday and this was just brought to our attention We hope to get this resolved as soon as possible.EmilyFencing Solutions and Contracting LLC

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