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Gas Auto

723 1st Ter, Pleasant Grove, Alabama, United States, 35127-1848

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I purchased an car from the dealer, which he knew had existing problems,Dec.15,2019. Just over two week the car broke down, I hadn't even made an 1st month payment yet. I called him he told to call the warranty department,and was told the transmission was gone. I am looking for reimbursement for the money it has cost me to get back and forth to work. $263.61 as of today. This is uber cost.

Desired Outcome

Refund My uber cost which total $263.61

Gas Auto Response • Jan 20, 2020

Contact Name and Title: *** MGR.
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@hotmail.com
Gas Auto Sales sold Mr. said vehicle on 12/12/2019. The dealership drove this particular vehicle 487 miles prior to him purchasing it> we had no knowledge of any Mechanical failures. I advised the customer that the financial institution would offer him a warranty if he so accepted it would be a 24 month 24K miles powertrain that had rental car & towing 100.00 deductible when Mr. was contracted by the finance company he accepted the warranty. Mr. contacted Gas Auto Sales and spoke with me approximately 3 weeks after he purchased said vehicle indicating it was having a mechanical failure I advised him to contact the warranty company and they would start a claim I have not spoken with Mr. since that day he contacted me in regards to the mechanical issue.
His warranty has rental car allowance on it of I believe 25.00 per day. I don't feel like the dealership owes Mr. any monies from him having to acquire transportation

Customer Response • Jan 21, 2020

(The consumer indicated he/she DID NOT accept the response from the business.)
This is the insurance company he recommended, he stated he used this company for years, so how would I have and $25 a day rental when they stated my policy had been canceled 2 days after the due date. I know him the car had vibration he claimed it was an tire out of balance. Now the warranty company he recommended, picked the car up on Dec.30, I haven't seen my since then, yet I'm spending more money. They collected the car payment out of my account.

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Address: 723 1st Ter, Pleasant Grove, Alabama, United States, 35127-1848

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