Gas Trac

Review: My dashboard stated "low tire pressure," so I took the car into the mechanic a couple of times and they added air to the tires, only 1 tire really required air. The last time I took it in, the station owner removed the tire and tried to find the hole in it. He said there was no hole in the tire and proceeded to take the tire apart. He said that the tire sensor was leaking and need to be replaced. He ordered a new one and replaced that sensor. He charged me $111.00 which I gave him in cash. When I left the station the dashboard still read "low tire pressure", I quickly returned to the station and he told me it would take a few days for the computer to pick up the new sensor. He then promised me that if the "low tire pressure" did not go away in 3 days I could return and he would refund my money in full. I returned to the station a few days later and told him that it still read "low tire pressure". He told me that he had to recheck my tire since this was a new problem. A worker at the station then removed my tire and told me he would find the hole since the owner did not have good eyesight and fails to find holes consistently. The mechanic did find the hole and plugged it for me. I told the owner I was entitled to a refund since he made a mistake and he refused to cooperate. I did not pay for the plugged up tire and requested a refund of $100.00 since the plug cost $10.87. He refused to refund my money and insisted that there was no hole the first time and this was a new problem.Desired Settlement: I would like my money refunded since he did unnecessary work to my car. He owes me $100.00 and I would appreciate your asistance in this matter

Consumer

Response:

At this time, I have not been contacted by Gas Trac regarding complaint ID [redacted].

Sincerely,