I would not recommend this insurance to any of my friends or family they are a rip off,if you pay a deposit,and then you have to cancel it the will not refund any remaining balance,they put the stipulation in small print about the no refund and steal the rest of your hard earned money complete rip off!
I came to Gaslamp in need of a specific commercial policy, and supplied them with an example COI my employer requiredAfter signing the contract and paying for the policy, I was told they could not grant the COI I requestedI spent an entire month attempting to resolve the issue by phone and emailI was constantly forwarded to voicemails and my phone calls were never returnedI finally cancelled my policy and immediately found an alternative agency that granted me the COI I requestedGaslamp reimbursed the broker fee but I'm still out about $for a down payment that they never should have taken (not to mention a month of not working)Once they have your money, do not expect to get any follow through on their commitmentsI'm a very patient person, but this has been by far my worst experience dealing with an insurance agency
Gaslamp insurance is a great company to work withI have multiple companies insured with them and they are always pleasant to deal with and quick to respond
General Liability [redacted] Insured purchased an annual General Liability policy effective 01/03/- 01/03/for $which required a deposit of $ to bind the policyThe balance of $was then financed by a third party company which required monthly payments of $due to Bank DirectWe received a phone call days after inception of the policy (01/06/14) that the insured did not want the General Liability policy that he instead wanted Commercial AutoWe requested that the General Liability policy be cancelled and advised the insured that we would apply his deposit of $+ an additional amount due of $(total of 289.80) to bind the auto policy 01296919-with Progressive Commercial Auto policy [redacted] with Progressive Insured purchased the above Commercial Auto policy for $1,annually with a deposit due of $leaving a balance due to Progressive of $1,which would be billed monthly by ProgressiveThe additional amount required the bind the Progressive policy was $once the General Liability deposit of $was applied We collected a credit card payment for that amount however; the insured’s card was declinedSee below: Transaction Information Transaction Status DECLINED Error D:DeclinedYYYX: Transaction Date & Time 01/08/04:09:PM Transaction reference number Transaction origin Mail Order/Telephone Order Transaction Type Sale Approval Code Order Information Order number [redacted] Subtotal $ Unfortunately, by this time Progressive had already swept our company bank account for the total of $leaving Gaslamp in the hole for $as the insured never paid us after multiply attempts Since the deposit of $was just to bind the commercial auto policy that left monthly billing to be paid to Progressive directlyAll monthly payment bills and all notice of non-payments would have gone to the insured directly from Progressive as this is a “direct billed” policyMeaning the agency, Gaslamp Insurance, will simply collect a deposit to start the policy on behalf of the insured and Progressive would take it from thereOn 04/08/we received an agent copy of the notice of cancellation from Progressive as the insured failed to make his payments for the remaining balance due to Progressive According to the Progressive website they sent their first bill for $on 01/21/which was not paidThey sent another bill on 02/18/for $(months billing plus late fees)They then sent a cancellation notice on 03/09/The insured was notified by mail multiple times This is a matter of the insured’s failure to make payments to Progressive as Gaslamp Insurance has followed through with every request made by the insured and held up our end of the deal We request that the insured pay the outstanding balance of $to Gaslamp Insurance [redacted] Accounting 760-893-
I would not recommend this insurance to any of my friends or family they are a rip off,if you pay a deposit,and then you have to cancel it the will not refund any remaining balance,they put the stipulation in small print about the no refund and steal the rest of your hard earned money complete rip off!
I came to Gaslamp in need of a specific commercial policy, and supplied them with an example COI my employer requiredAfter signing the contract and paying for the policy, I was told they could not grant the COI I requestedI spent an entire month attempting to resolve the issue by phone and emailI was constantly forwarded to voicemails and my phone calls were never returnedI finally cancelled my policy and immediately found an alternative agency that granted me the COI I requestedGaslamp reimbursed the broker fee but I'm still out about $for a down payment that they never should have taken (not to mention a month of not working)Once they have your money, do not expect to get any follow through on their commitmentsI'm a very patient person, but this has been by far my worst experience dealing with an insurance agency
Gaslamp insurance is a great company to work withI have multiple companies insured with them and they are always pleasant to deal with and quick to respond
General Liability [redacted] Insured purchased an annual General Liability policy effective 01/03/- 01/03/for $which required a deposit of $ to bind the policyThe balance of $was then financed by a third party company which required monthly payments of $due to Bank DirectWe received a phone call days after inception of the policy (01/06/14) that the insured did not want the General Liability policy that he instead wanted Commercial AutoWe requested that the General Liability policy be cancelled and advised the insured that we would apply his deposit of $+ an additional amount due of $(total of 289.80) to bind the auto policy 01296919-with Progressive Commercial Auto policy [redacted] with Progressive Insured purchased the above Commercial Auto policy for $1,annually with a deposit due of $leaving a balance due to Progressive of $1,which would be billed monthly by ProgressiveThe additional amount required the bind the Progressive policy was $once the General Liability deposit of $was applied We collected a credit card payment for that amount however; the insured’s card was declinedSee below: Transaction Information Transaction Status DECLINED Error D:DeclinedYYYX: Transaction Date & Time 01/08/04:09:PM Transaction reference number Transaction origin Mail Order/Telephone Order Transaction Type Sale Approval Code Order Information Order number [redacted] Subtotal $ Unfortunately, by this time Progressive had already swept our company bank account for the total of $leaving Gaslamp in the hole for $as the insured never paid us after multiply attempts Since the deposit of $was just to bind the commercial auto policy that left monthly billing to be paid to Progressive directlyAll monthly payment bills and all notice of non-payments would have gone to the insured directly from Progressive as this is a “direct billed” policyMeaning the agency, Gaslamp Insurance, will simply collect a deposit to start the policy on behalf of the insured and Progressive would take it from thereOn 04/08/we received an agent copy of the notice of cancellation from Progressive as the insured failed to make his payments for the remaining balance due to Progressive According to the Progressive website they sent their first bill for $on 01/21/which was not paidThey sent another bill on 02/18/for $(months billing plus late fees)They then sent a cancellation notice on 03/09/The insured was notified by mail multiple times This is a matter of the insured’s failure to make payments to Progressive as Gaslamp Insurance has followed through with every request made by the insured and held up our end of the deal We request that the insured pay the outstanding balance of $to Gaslamp Insurance [redacted] Accounting 760-893-
Very helpful, knowledgable, friendly!