Gastroenterology Associates of Northen Virginia

April 25, 2014
Dear [redacted]:Thank you for submitting the patient complaint, as outlined in your letter to us, dated April 16, 2014.We have contacted the referenced company, on behalf of the patient, about the allegations and found that the patient's insurance company paid...

the services rendered and all reminder calls have ceased. As of today, the account is paid in full and there are no outstanding balances.Thank you for bringing this matter to our attention.Sincerely,

Review: I keep receiving a bill for 910 dollars for services on 10/7/2013. I have an insurance printout that it was paid on 11/08/2013. I contacted them and they said to send a printout that it was paid. I sent that in. I am still receiving the bills and now they have threatened to send it to a collection agency. Also, they have different collectors trying to collect for different services. This is very misleading. I was satisfied with the doctor, but their billing services are horrendous.Desired Settlement: I want them to pay 910 dollars. This is for the inconvenience, not following up when they said they would when I sent in the printout of the insurance payment, and threatening / harassing behavior threatening to send me to collections.

Business

Response:

April 25, 2014Dear [redacted]:Thank you for submitting the patient complaint, as outlined in your letter to us, dated April 16, 2014.We have contacted the referenced company, on behalf of the patient, about the allegations and found that the patient's insurance company paid the services rendered and all reminder calls have ceased. As of today, the account is paid in full and there are no outstanding balances.Thank you for bringing this matter to our attention.Sincerely,