Gatesman Plumbing, Heating, & A/C

There is a six year warranty on a hot water tank, that has never changed it has always been that wayThat warranty comes from the manufactureWe warranty our work for I yearWebilled out for guys for I 1/hoursThe drain was plugged and they had to bucket the Water from the relief valve, and eventually like out almost full because of bad city water that plugged it up, The parts charges were there because hot water tanks have been redesigned and are more efficient, which makes them bigger than they were before, 6” higherWhen thecustomer called I tried lo explain the manufacturers warranty and all other chargesShe informed me she was on a budget and she felt like she was being taken advantage ofI tried to assure her that she was not being taking advantage of and tried to explain the warrantiesAll hot water tanks have this warranty, and none of (them include removal of old tank or parts and installation on new tank, she was not charged at all for the new tankI informed her (hat we offer day interest free paymentsShe then refused to pay the bill at all, which is when I informed her that after so long with no payments the account would be turned over to the magistrateI have attached the warranty from the manufacture

There is a six year warranty on a hot water tank, that has never changed it has always been that way. That warranty comes from the manufacture. We warranty our work for I year. We. billed out for 2 guys for I 1/2 hours. The drain was plugged and they had to bucket the Water from the relief valve,...

and eventually like out almost full because of bad city water that plugged it up, The parts charges were there because hot water tanks have been redesigned and are more efficient, which makes them bigger than they were before, 6” higher. When the. customer called I tried lo explain the manufacturers warranty and all other charges. She informed me she was on a budget and she felt like she was being taken advantage of. I tried to assure her that she was not being taking advantage of and tried to explain the warranties. All hot water tanks have this warranty, and none of (them include removal of old tank or parts and installation on new tank, she was not charged at all for the new tank. I informed her (hat we offer 90 day interest free payments. She then refused to pay the bill at all, which is when I informed her that after so long with no payments the account would be turned over to the magistrate. I have attached the warranty from the manufacture.