Gateway Construction Solutions

Initial Business Response / [redacted] (1000, 10, 2015/07/10) */ Liberty IOG, Incwould be more than happy to return the funds Final Consumer Response / [redacted] (3000, 21, 2015/11/23) */ (The consumer indicated he/she DID NOT accept the response from the business.) My contract and invoices have Gateway Construction Solutions name on the letter head not Liberty IOG, Inc I sent an email to Mr [redacted] the president and CFO of Liberty on 6-23-and did not receive a responseI would like to know when they tried to contact us We hired another contractor to finish the work which is in progressSo, we would like Liberty to give us a refund What steps do I need to take to secure the refund Final Business Response / [redacted] (1000, 18, 2015/11/23) */ This is an insurance jobWe completed the consumers roof and then ran into insurance issueThis contract was with Liberty IOG Incand not Gateway ConstructionThis job has been in limbo and we have not been contacted by the consumer and he has not returned our callsI can either return and complete the work or give the consumer a refund

Initial Business Response / [redacted] (1000, 7, 2015/11/25) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @libertyiog.com GCS has signed contracts with the [redacted] - subcontractor that states all work must be performed and inspected first before any moneys are paid to the subcontractorChecks and Balances!! The customer decided to cancel the contract half way in construction without any warning and without communicating any concerns with [redacted] - subcontractor; not until week after the [redacted] - subcontractor spoke with the customer and apparently quit, without informing GCS The subcontractor who claims monies are owed to him, will not respond to GCS since they know the truth GCS has signed documents to prove it's claim GCS doesn't return down payments after construction has startedThe job is a 3rd completed, and I'm [redacted] - subcontractor is doing the work for the customer I think GCS is getting sold down the river I'm willing to work with the customer but it will be done as outlined in the signed agreement, and [redacted] - subcontractor will honor it's signed agreements; without the customer involvement Final Consumer Response / [redacted] (3000, 16, 2015/11/25) */ [redacted] , You know that is falseWe agreed that GCS would fix my bathroom and make it functional under our contractWhy would I contract for someone to put in new fixtures and tile in a bathroom that is obviously leaking? If that is the case, however, why did it take months to get a subcontractor out to do the demo work? Mike Keck did not commence the demo of our bathroom until the week of October 19thWe signed our contract in MayThroughout that months' time period, you had countless people out to my house looking at the plumbing, and inspecting the leaky stack both inside the bathroom, and downstairs in the basement where the stack terminatesIf this was not in the scope, why would multiple GCS employees even be looking at it? You can agree that a demo of the bathroom was covered in the scope, correct? So, why did that take months to complete that simple portion? If your claims are true, which they are not, then wouldn't the demo make it easier for me to complete my portion? You cannot pin the fact that this project is not completed months later on me, while holding my 50% deposit hostageAnd, if you stand by the fact that it is my fault, that is a terrible way to conduct business, and I believe the litany of people who have similar issues with you and your company substantiate that claim You can contact whoever you need to regarding the plumbing in my houseIt has been fixed, by me, with my own funds, even though you know that you were supposed to cover that repair within your scope I assume this response from you, which I haven't received one from you for going on weeks, means that you are refusing to reimburse any monies to me, despite the fact that the only work you and your company actually completed in months was a demo job? Please confirm, and I will proceed accordingly - [redacted] (mobile)

Initial Business Response / [redacted] (1000, 5, 2016/01/14) */ The customer wanted out of there signed contract once we told them they Might have Asbestos in the wallsPlus they wanted granite counter tops when there signed contract calls for and is budgeted for corianThe granite counter tops are times higher in priceGCS has spent endless billable hours working on floor plans, material selections and contractor selection to start the job Homeowner took it upon themselves to tell GCS they are working with a GCS subcontractor and wanted GCS to knowWhy would GCS refund all there money so the customer can waste our time and work side deals with our subcontractors so they can save money and take advantage of GCS?

Initial Business Response /* (1000, 7, 2015/11/23) */
He breached his contract The contract required him to choose approved material per our lifetime warrantyHe went to the flooring sub contractor and ordered materials with only a year warrantyI addressed his material breached our
contract and them he fired meHis attorney has been harassing me to refund all of his moneyWe are at least 20% into the project
Initial Consumer Rebuttal /* (3000, 10, 2015/11/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This response is riddled with inaccuraciesIt was his employee Mr*** ***, who choose all the materials that have been used in the home up to the point in which we fired him for causing and not repairing damages to our historic home; including a leak that caused damage to the dining room below and a step that posed a serious threat to the personal safety of all of the homes inhabitantsHe breached the contract on August 1, which states that he must have crews on site and materials in place within days of accepting down paymentHe did not meet that contractural deadline and did not begin any work until October 13, *** also lied about my attorney harassing him, we have offered an arrangement to not recover any of the down payment as long as he agrees to release the funds in escrowHe has not agreed to these termsThe money in escrow belongs to us and the title company has delivered him a document to sign to release the money back to us which he has so far refused to sign
I do not accept this resolution and require him to sign the release form to allow old republic title company to refund the balance of the escrow account
Thank you
*** ***

Initial Business Response /* (1000, 11, 2015/12/14) */
Customer decided to inform my management and subcontractor they were not going to pay GCS on final Payment*** *** also sent GCS an email confirming thisGCS doesn't work for free nor do my SubcontractorsCustomer need to be held
accountable as wellPainting a one sided picture of the over all situation is fraud, slander, and deformation of character
Revdex.com needs to hold the customer accountable as well

Initial Business Response /* (1000, 10, 2015/12/29) */
I can send you the invoice from our licensed architect who developed and sealed your blueprints on your projectAssuming doesn't do anyone any goodGCS doesnt work for free and claiming fraud on GCS is slanderI will have GCS's insurance
company contact your attorney to elimate any concerns about fraud

Initial Business Response /* (1000, 10, 2015/07/10) */
Liberty IOG, Inc. would be more than happy to return the funds.
Final Consumer Response /* (3000, 21, 2015/11/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
My contract and invoices have Gateway...

Construction Solutions name on the letter head not Liberty IOG, Inc.
I sent an email to Mr. [redacted] the president and CFO of Liberty on 6-23-15 and did not receive a response. I would like to know when they tried to contact us.
We hired another contractor to finish the work which is in progress. So, we would like Liberty to give us a refund.
What steps do I need to take to secure the refund.
Final Business Response /* (1000, 18, 2015/11/23) */
This is an insurance job. We completed the consumers roof and then ran into insurance issue. This contract was with Liberty IOG Inc. and not Gateway Construction. This job has been in limbo and we have not been contacted by the consumer and he has not returned our calls. I can either return and complete the work or give the consumer a refund.

Initial Business Response /* (1000, 7, 2015/11/25) */
Contact Name and Title: [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@libertyiog.com
GCS has 2 signed contracts with the [redacted] - subcontractor that states all work must be performed and inspected first before any...

moneys are paid to the subcontractor. Checks and Balances!!
The customer decided to cancel the contract half way in construction without any warning and without communicating any concerns with [redacted] - subcontractor; not until 1 week after the [redacted] - subcontractor spoke with the customer and apparently quit, without informing GCS.
The subcontractor who claims monies are owed to him, will not respond to GCS since they know the truth.
GCS has signed documents to prove it's claim.
GCS doesn't return down payments after construction has started. The job is a 3rd completed, and I'm [redacted] - subcontractor is doing the work for the customer.
I think GCS is getting sold down the river.
I'm willing to work with the customer but it will be done as outlined in the signed agreement, and [redacted] - subcontractor will honor it's signed agreements; without the customer involvement
Final Consumer Response /* (3000, 16, 2015/11/25) */
[redacted],

You know that is false. We agreed that GCS would fix my bathroom and make it functional under our contract. Why would I contract for someone to put in new fixtures and tile in a bathroom that is obviously leaking? If that is the case, however, why did it take 6 months to get a subcontractor out to do the demo work? Mike Keck did not commence the demo of our bathroom until the week of October 19th. We signed our contract in May. Throughout that 6 months' time period, you had countless people out to my house looking at the plumbing, and inspecting the leaky stack both inside the bathroom, and downstairs in the basement where the stack terminates. If this was not in the scope, why would multiple GCS employees even be looking at it?

You can agree that a demo of the bathroom was covered in the scope, correct? So, why did that take 6 months to complete that simple portion? If your claims are true, which they are not, then wouldn't the demo make it easier for me to complete my portion? You cannot pin the fact that this project is not completed 6 months later on me, while holding my 50% deposit hostage. And, if you stand by the fact that it is my fault, that is a terrible way to conduct business, and I believe the litany of people who have similar issues with you and your company substantiate that claim.

You can contact whoever you need to regarding the plumbing in my house. It has been fixed, by me, with my own funds, even though you know that you were supposed to cover that repair within your scope.

I assume this response from you, which I haven't received one from you for going on 2 weeks, means that you are refusing to reimburse any monies to me, despite the fact that the only work you and your company actually completed in 6 months was a demo job? Please confirm, and I will proceed accordingly.

-[redacted]

[redacted]

[redacted] (mobile)

Initial Business Response /* (1000, 10, 2015/11/23) */
She can complain all she wants. The City of Olivette would not approve her floor plan. We warned her it was not to code and would not be approved but they wanted to proceed. We cannot work for free and the they were warned that the City...

would not issue permits.

Initial Business Response /* (1000, 5, 2016/01/14) */
The customer wanted out of there signed contract once we told them they Might have Asbestos in the walls. Plus they wanted granite counter tops when there signed contract calls for and is budgeted for corian. The granite counter tops are 3...

times higher in price. GCS has spent endless billable hours working on floor plans, material selections and contractor selection to start the job.
Homeowner took it upon themselves to tell GCS they are working with a GCS subcontractor and wanted GCS to know. Why would GCS refund all there money so the customer can waste our time and work side deals with our subcontractors so they can save money and take advantage of GCS?