I am rejecting this response because: I thought the issue was resolved based upon VCA's response.? However, today (Sat, Apr 2, 2017) we received a VCA postcard notification that one of our dogs needs its? leptospiroisis vaccine by 3/31/17.? Nowhere on this VCA reminder postcard does it state that if our dog has not received an annual exam within the past year that the annual exam needs to be accomplished before the vaccine is administered and that there is a fee associated with the annual exam also.? The recent VCA card still does not explain the need and additional cost associated with the vaccine administration which was my original concern.? Thank you for your attention to this detail
I am rejecting this response because: I thought the issue was resolved based upon VCA's response.? However, today (Sat, Apr 2, 2017) we received a VCA postcard notification that one of our dogs needs its? leptospiroisis vaccine by 3/31/17.? Nowhere on this VCA reminder postcard does it state that if our dog has not received an annual exam within the past year that the annual exam needs to be accomplished before the vaccine is administered and that there is a fee associated with the annual exam also.? The recent VCA card still does not explain the need and additional cost associated with the vaccine administration which was my original concern.? Thank you for your attention to this detail