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Gateway Management Services LTD

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Gateway Management Services LTD Reviews (4)

Regarding [redacted] * [redacted] ID #: [redacted] serif;">Johana, [redacted] has had his wife call us several timesI spoke with her today confirming our “good faith” offer of $5,toward the repairs to the truck in questionI say “in question” because The [redacted] ’s have not followed servicing protocol and we cannot prove, beyond a doubt, that the service records that are required, match the truck in questionWe have proven our willingness to pay claims, if the claim is valid; we did repairs earlier in the life of the truck before a service was requiredMrs [redacted] threatened litigation so we let her know that our $5,offer was rescindedSincerely, Lynn [redacted]

I am rejecting this response because: Although the original service records did not have the VIN number on them we provided a signed document from the owner service shop that has done the maintaince on the semiI have asked what they would require to prove the records and they are unwilling to provide any other alternate options Regards, [redacted]

Regarding [redacted]. [redacted] ID #: [redacted]
serif;">Johana, [redacted] has had his wife call us several times. I spoke with her today confirming our “good faith” offer of $5,000 toward the repairs to the truck in question. I say “in question” because The [redacted]’s have not followed servicing protocol and we cannot prove, beyond a doubt, that the service records that are required, match the truck in question. We have proven our willingness to pay claims, if the claim is valid; we did repairs earlier in the life of the truck before a service was required. Mrs. [redacted] threatened litigation so we let her know that our $5,000 offer was rescinded. Sincerely, Lynn [redacted]

I am rejecting this response because:
Although the original service records did not have the VIN number on them we provided a signed document from the owner service shop that has done the maintaince on the semi. I have asked what they would require to prove the records and they are unwilling to provide any other alternate options. 
Regards,
[redacted]

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