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Gateway News Stand

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Gateway News Stand Reviews (1)

The Customer is years old and came in to purchase products. He stated that his girlfriend broke up with him and he wanted to get in shape. He was sold products are completely safe for a year old, and was pressured to buy anything. A few days later, he came in to the Store and
returned the products saying his Mother saw the products at their house and did not want him to take ANY Supplements. We respectively understood and immediately returned the Products; even advising that he not buy anymore products until him and his Mother come to terms with what (if any) products were acceptable for him to take. Myself (the owner) communicated to my Staff that this Customer should not be sold any more products because I had an inclination that he was going to go behind his Mother's back and try to buy more products. I had gotten the impression that him and his mother were fighting over this and various things, and therefore, DID NOT want to be in the middle of it. I would rather not have his money, than deal with Customer Complaints. Despite our Business advising that he not shop here until his Mother and him can come to terms with what (if any) products he can take, he has come in to the Store behind her back and bought products from here after he returned his initial purchase. He has shopped during times when I have not been working, otherwise I would have asked him to leave, as I do not want to deal with this. I am going to banning him from the Store, as now his Mother is turning us in to the Revdex.comAs a Business Owner, it is not my responsibility to babysit a Mother's son and their behaviorI have done everything I can to keep him from buying products because I know how upset she gets. My staff also has discouraged him to shop here because of the initial return. Why would they want to sell him products, that are more than likely going to be returned? They don't

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Address: 200 N Broadway # 100, Saint Louis, Missouri, United States, 63102

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