Gateway Smiles

This office advised that our insurance would only cover a certain amount for a crown, and that our responsibility would be $We received our explanation of benefits from the insurance company and it advised our responsibility was $I called the office and the office manager said the explanation of benefits is not correct and only shows limited informationI called my insurance company and they said that was not true and that I should only have to pay $My insurance company called the office and the office manager told them that my husband selected a "lava crown", and was advised it was cosmetic and not covered (although they don't have anything signed from him on file)This was a blatant lieMy husband was present when the dentist had a tray of various crowns but it was the dentist that selected that crownThe office has not responded to my complaints/request to resolve