Trying to return a product that did not meet expectations and asking for refund no return policy or restocking fee noted on invoice
Purchased dated 11/26/for $for vacuum systemSystem was unsatisfactory and overpriced for the poor qualityI called in advance to return the vacuum to see if there would be any issuesThe people that work at this establishment are extremely rudeI was hung up on & sworn at times by "***" and "Iris" *** stated that "No Returns" policy was printed on invoiceI have copy of invoice that DOES NOT state return policy or restocking feeI also checked their website and no mention of "no returns" or "15% restocking" fee
Our vacuum hose was only months old when it stopped working We had to pay for shipping to and from the company We are in California I think that was completely wrong The hose wasn't even a year old I will NEVER recommend or buy something from this company again They also said once they received it, a fixed or new hose would be sent out the next day WRONG, it was over a week Actually, I haven't even received it yet, so it might even be longer
Our vacuum hose was only months old when it stopped working We had to pay for shipping to and from the company We are in California I think that was completely wrong The hose wasn't even a year old I will NEVER recommend or buy something from this company again They also said once they received it, a fixed or new hose would be sent out the next day WRONG, it was over a week Actually, I haven't even received it yet, so it might even be longer
Trying to return a product that did not meet expectations and asking for refund no return policy or restocking fee noted on invoice
Purchased dated 11/26/for $for vacuum systemSystem was unsatisfactory and overpriced for the poor qualityI called in advance to return the vacuum to see if there would be any issuesThe people that work at this establishment are extremely rudeI was hung up on & sworn at times by "***" and "Iris" *** stated that "No Returns" policy was printed on invoiceI have copy of invoice that DOES NOT state return policy or restocking feeI also checked their website and no mention of "no returns" or "15% restocking" fee
Our vacuum hose was only months old when it stopped working We had to pay for shipping to and from the company We are in California I think that was completely wrong The hose wasn't even a year old I will NEVER recommend or buy something from this company again They also said once they received it, a fixed or new hose would be sent out the next day WRONG, it was over a week Actually, I haven't even received it yet, so it might even be longer
Our vacuum hose was only months old when it stopped working We had to pay for shipping to and from the company We are in California I think that was completely wrong The hose wasn't even a year old I will NEVER recommend or buy something from this company again They also said once they received it, a fixed or new hose would be sent out the next day WRONG, it was over a week Actually, I haven't even received it yet, so it might even be longer