I am rejecting this response because: First there is a number of false information in their response. Most of it just comes down to word vs. word. But in regards to warranty there was no explanation it did not have a warranty. In fact the receipt given to us has small print stating their is a warranty on parts and labor. Their is no disclaimer we signed indicating there was not a warranty. So I have documentation proving that and can furnish it whereas they can not. Secondly: I have contacted the shop offering to accept a used engine sent to us at their cost. They have not offered that previously but since they are claiming they did I am willing to accept that. The shop said they wanted to speak with their lawyer and Revdex.com first before they offered anything. I said that was fine but made it aware I was willing to accept what they were claiming to offer. Shop mechanic Mitch said they were contacting a lawyer because I was "being sy about it". Calmly explained I have always kept my calm and refrained from language and was just trying to resolve the situation reasonably. Informed him I expect to hear back from them.
I am rejecting this response because: First there is a number of false information in their response. Most of it just comes down to word vs. word. But in regards to warranty there was no explanation it did not have a warranty. In fact the receipt given to us has small print stating their is a warranty on parts and labor. Their is no disclaimer we signed indicating there was not a warranty. So I have documentation proving that and can furnish it whereas they can not. Secondly: I have contacted the shop offering to accept a used engine sent to us at their cost. They have not offered that previously but since they are claiming they did I am willing to accept that. The shop said they wanted to speak with their lawyer and Revdex.com first before they offered anything. I said that was fine but made it aware I was willing to accept what they were claiming to offer. Shop mechanic Mitch said they were contacting a lawyer because I was "being s
y about it". Calmly explained I have always kept my calm and refrained from language and was just trying to resolve the situation reasonably. Informed him I expect to hear back from them.