Gaudioso Contracting, Inc.

Review: Gaudioso Contracting remodeled our kitchen in the summer of 2011. Three years later there are cracks in five of the tiles of the floor. One of the tiles is literally moving around because of air bubbles underneath it. Our handyman came to look at the floor and said floorboards should have been placed beneath the tiles so the tiles were placed down on an even surface. He said the cracks and the air bubbles indicate that the tiles were not placed on an even surface.Desired Settlement: For Gaudioso Contracting to come back to my apartment, dig up the tiles in the kitchen floor and prove to us that there was a wooden floorboard beneath so that the tiles were, in fact, laid down on an even surface. When I called Gaudioso two months ago about the cracks and movement of one of the tiles, one of his men came up and looked at the five cracked tiles. After consulting with Gaudioso on the phone, the man said he would charge us $600 to replace the tiles.

Consumer

Response:

At this time, I have been contacted directly by Gaudioso Contracting, Inc. regarding complaint ID [redacted], however my complaint has been resolved because:

Gaudioso Contracting came in last week and spent 6 days working to remove all the tile from the kitchen floor and put new tile in. The floor has been completed very professionally.

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Poor quality work and negative experience with company owner

Gaudioso contracting repaired my severely damaged home after Hurricane Sandy. They did a wonderful job. Always honest, always available, and always open to helping in any way I needed.