11/3/Dear *** ***We are sorry for this miscommunication with our customer *** ***.Our files show on March 16, *** bought a *** ** *** and traded a *** ***On the buyers order provided you will see her trade vehicle had negative equity of
$The actual cost for the vehicle she purchased was $and that was years ago which was below fair market value at the time.As far as *** insurance and warranty we offer every customer *** Insurance and Extended Warranty plansWe would never tell someone to cancel any insurance especially in this circumstanceOur files show we included a month/ mile warrantyRegardless of the miscomunication if we can help we would like to do a complete inspection and complimentary oil change and finally access the vehicleWe feel strongly about helping our customers in any way we can after the sale and after any and all warranties expire.Thank you,
Michael GCo owner
Revdex.com
John FKennedy Blvd., Suite
#222222; margin: 0px">Philadelphia, PA
October 28,
Re: Complaint ***
Dear Sir or Madam,
In response to *** ***’s complaint, we are confident the *** *** Hybrid she purchased was sold to her at fair market value at the time of saleThe selling price was $less a *** *** trade allowance of $12400.00. This trade allowance was over the fair market value of $to allow the full payoff of the trade to be made of $on her behalf
Most automobiles lose value due to depreciation as time passes, time of the year it is sold and/or mileage accumulation
The *** *** Hybrid, at the time of the sale, was the top family car and one of the best fuel economy vehicles in its class.
We are sorry if *** *** has been misled by other dealerships trying to obtain her business and that she is upset with our dealership.
If there is anything we can do to help her understand her accumulated negative equity in her trade please contact us
Thank you,
Michael G***
11/3/Dear *** ***We are sorry for this miscommunication with our customer *** ***.Our files show on March 16, *** bought a *** ** *** and traded a *** ***On the buyers order provided you will see her trade vehicle had negative equity of
$The actual cost for the vehicle she purchased was $and that was years ago which was below fair market value at the time.As far as *** insurance and warranty we offer every customer *** Insurance and Extended Warranty plansWe would never tell someone to cancel any insurance especially in this circumstanceOur files show we included a month/ mile warrantyRegardless of the miscomunication if we can help we would like to do a complete inspection and complimentary oil change and finally access the vehicleWe feel strongly about helping our customers in any way we can after the sale and after any and all warranties expire.Thank you,
Michael GCo owner
Revdex.com
John FKennedy Blvd., Suite
#222222; margin: 0px">Philadelphia, PA
October 28,
Re: Complaint ***
Dear Sir or Madam,
In response to *** ***’s complaint, we are confident the *** *** Hybrid she purchased was sold to her at fair market value at the time of saleThe selling price was $less a *** *** trade allowance of $12400.00. This trade allowance was over the fair market value of $to allow the full payoff of the trade to be made of $on her behalf
Most automobiles lose value due to depreciation as time passes, time of the year it is sold and/or mileage accumulation
The *** *** Hybrid, at the time of the sale, was the top family car and one of the best fuel economy vehicles in its class.
We are sorry if *** *** has been misled by other dealerships trying to obtain her business and that she is upset with our dealership.
If there is anything we can do to help her understand her accumulated negative equity in her trade please contact us
Thank you,
Michael G***