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Gauler Realty

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Gauler Realty Reviews (1)

ON 8/31/2015 a lease was signed by myself and ex wife for [redacted] on 9/1/2015 agent [redacted] signed same lease and crossed items out without our knowledge. On 9/15/2015 I moved into [redacted] on 9/15/2015 I emailed agent [redacted] about safety items that I had a conference about. My biggest concern was the back door and the garage door wouldn't lock and I didn't have keys to them which was a safety concern as I have two small children. Someone had came and fixed my dryer but didn't fix the safety items I have found. On 9/17/2015 I emailed [redacted] again about the dryer that it wasn't working. On 9/18/2015 [redacted] email me back and told me she would send someone out and that the dryer was first priority and that she had been sick. She also said that the other items would be address. A move in/out condition report was mailed to Gauler on 9/18/2015. In this time I had made one call to Agent [redacted] on these issues. After a period of time passed I looked into my rights in the NRS and terminated my lease do to the items not being fixed. Gauler Realty received my letter on 2/22/2016 about this and in the email Agent [redacted] states I didn't not put any of these items in writing and she or [redacted] didn't sign the move in/out inspection so there fore it never happened. In these email she writes that a termination fee would be imposed for me breaking the lease. On 2/22/2016 I wrote about mentioned items Agent [redacted] dismissed. On 2/22/2016 Gauler Realty now wants Alpine Lock and Key to fix my locks. After looking into my lease I noticed a item in my lease stating the owner would pay for trash pick up so I emailed Agent [redacted] on this issue she said in a email written on 2/22/2016 my lease not the addendum's, specifically states you to pay for everything except the HOA dues. I emailed owner of Gauler Realty [redacted] on 3/8/2016 that Gauler Realty had failed to comply with the rental agreement that was signed by myself on 8/31/2015 and by agent [redacted] on 9/1/2015 in Addendum 1 line 33 it states Regularly scheduled pick ups by waste management are paid by the owner. Tenant is responsible for charges incurred for pick up that xceed the regular limit. On 3/9/2016 [redacted] wrote Gauler Realty will comply with the lease myself and she signed. On 3/11/2016 Agent [redacted] emailed me about a showing. On 3/22/2016 Agent [redacted] emailed regarding Carpet Cleaning company's I had request on 3/9/2016 and that I needed to Spackle holes and paint any holes from pictures. Along will pulling weeds in the back yard. On 3/22/2016 I emailed Agent [redacted] backing letting her know I picked a carpet cleaning company because I had sent a email I said a month ago and it was two weeks and also didn't know what weeds she was referring to and asked for a timely response. Agent [redacted] replied back in a email on 3/22/2016 stating that the email was sent two week ago not a month and sent a photo of the backyard. I emailed Agent [redacted] on 3/22/2016 saying I see weeding in the photo so I did not know what she was speaking of. 3/22/2016 I sent another email to Agent [redacted] letting her know two weeks wasn't a timely manner to get back with my email I also emailed Agent [redacted] NRS 118A.110 " Normal Wear" defined and how my feel photos on the wall would be normal wear and of she needed help with the NRS to let me know and I would gladly help her with it. On 3/22/2016 I sent a email to Agent [redacted] and Owner [redacted] about the waste management bill that still hasn't been paid. On 3/22/2016 Agent [redacted] said normal wear only applies only after you have lived in a residence for 1 year. And I have lived there 6 months and she said and I quote " Also, I have already addressed the Waste Management Issue with you, and will not be repeating myself. I emailed on 3/22/2016 to Agent [redacted] and Owner [redacted] pointing out to Agent [redacted] the lease she had signed on 9/1/2015 and that she has refused to comply with it. Agent [redacted] has stated in the emailed I have included in this what in the lease she will comply with and uphold and what she won't comply with. Agent [redacted] has failed to comply with NRS 118A.350,355,360Desired SettlementPER NRS ALL DEP AND FEES REFUNED.

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Description: Real Estate Agents

Address: 243 California Ave STE 1, Reno, Nevada, United States, 89509-1680

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