I became aware of this situation when [redacted] called my office on June 5thI was trying to get all of the information necessary to resolve this billing issue when she became very angry with me, mumbling things under her breath (that I could hear by the way) like: This is a joke! I'm so sick of this place! And more that I don't care to shareAll I was trying to do was to get this resolvedBecause we have a great customer service reputation in this industry (so I'm told from all of my customers), I am going to credit her account in fullI am so sorry for any inconvenience this may have caused her, and hope that she will accept my apology
I became aware of this situation when [redacted] called my office on June 5thI was trying to get all of the information necessary to resolve this billing issue when she became very angry with me, mumbling things under her breath (that I could hear by the way) like: This is a joke! I'm so sick of this place! And more that I don't care to shareAll I was trying to do was to get this resolvedBecause we have a great customer service reputation in this industry (so I'm told from all of my customers), I am going to credit her account in fullI am so sorry for any inconvenience this may have caused her, and hope that she will accept my apology