Front Planter is not completed as per Contract and discussion with youWest side sidewalk is unsafe to walk on, requires compacted base, and level and space stepping stones properlyRear Patio 21' 9" X 13' 9" has heaved up, water drains toward house, excavation and base material not installed as per Contract Repairs to edging material NO edging material was installed on West side Large DIP in Front Yard grass area, remove sod and re-grade and re-sod Improper planting of trees and shrubs caused the loss of plant material you installed, we have replaced of these at our own cost, and remain to be replaced, one being a Fat Albert Spruce which we paid $dollars for Failure and Refusal to complete Warranty work as per Contract #***, Dated May & June 8, Customer I.Dnumbers [redacted] After completion, you asked for full payment, WHICH YOU RECEIVED and assured us that any problems would be dealt with and rectifiedTo date, you had made one phone c
failure to properly install front entrance stone stairs Approxyear ago, GB Stone was contracted to build our front entrance, (door on east side) including steps on the east side, a raised platform for potted plants along the south side, and a planter along the north sideDimensions of the project were approxft x ft., Roman stone was chosen because of it's textureThe owner of GB Stone made it clear he was a professional and "knew what he was doing" A year guarantee / warrantee was provided On completion of the project, crucial deficiencies were noted 1) the entire stair landing was crooked sloping from south to north 2) the circular front stair treads (Roman stone with rough surface) were cut with concrete saw which left the stairs with rough sides and side with sharp edges Both deficiencies make for an unpleasant appearance A 3rd deficiency became clear in the springGB Stone assure me they could drain the roof over the entrance with a pipe b
***
I hired GB Stone to do some landscaping work years ago, but they did an awful jobThey didn't put any gravel on top of the soil, only a black fabric tarp, and then rocks
So now what happened is that grass and weeds are growing everywhereI called them last year and they didn't respondI called them again this year; this time they came and took a look at our front yard and backyard last month
They charged me approximately $2,to fix their mistake
I only want them to fix the stone in front of my house and give me enough gravel, so I can do the rest of the work myselfI already added stones because they didn't put enough
***
People from GB Stone who have worked with us in the past were Greg and Leah ***, and recently Shannalynn ***
In May we had GB stone come to our home and after discussing options we agreed to a quote of $to supply/install retaining walls, steps & sidewalkDealing with their sales rep Leah was pleasant and she seemed knowledgeableThe install was to occur on June 17th & their crew, led by ?Greg?, attended on June 20th, and "completed" the jobWe paid in full by cheque *** *** and then went and reviewed their workThe retaining wall was not level had several chipped stones, and none of the bricks were glued The stairs were awful, gaping holes, unfinished looking and uneven on all sides We contacted them and days later, after numerous texts/emails with Leah, Greg returned and attempted to fix the wall but made no attempt to fix the stairs saying they would return After over emails and texts to the company, and months later, our requests to speak with Greg or the unidentified owner went unfulfilledThe retaining wall, which we glued ourselves, is stil
My wife and I had paving stone driveway and raised beds they listened to any concerns, and made changes if requested our driveway and beds look wonderful they (Greg) and his people were great to deal and we recommend them and will use them again
Craig & Jeanette *** **
GB Stone was contacted to provide an extended driveway, ,parking space and front Decor Stone Flower Bed wallsThen upon completion the flower beds were to be filled with white rock From estimate to finish, all was done in a timely manner, with improvement suggestions made along the way I have received many compliments regarding the work completed by GB Stone Company I would not hesitate to recommend them to friends
GB Stone was hired in July to supply and install a concrete driveway The driveway has a year warranty In the spring of 2017, cracks appeared on our driveway $12,driveway should hold up better than that I called GB Stone to inform them After a week of waiting without a reply, I emailed pictures and video of the cracks and received no reply at all The driveway progressively started to show more cracks and peeling over the next few months By the spring of 2018, 60% of the lower feet of the driveway was chipped cracked and or peeled I emailed GB Stone and got no response After a week, I called and someone answered the phone May an estimator came to my home to examine the defective driveway He took pictures He said he would have to submit a report to Greg the owner I asked when I would receive a reply He told me a week I waited two weeks without hearing back for GB Stone I called on May and the estimator answered I reminded him of the si
Front Planter is not completed as per Contract and discussion with youWest side sidewalk is unsafe to walk on, requires compacted base, and level and space stepping stones properlyRear Patio 21' 9" X
13' 9" has heaved up, water drains toward house, excavation and base material not installed as per
Contract Repairs to edging material NO edging material was installed on West side Large DIP in
Front Yard grass area, remove sod and re-grade and re-sod Improper planting of trees and shrubs
caused the loss of plant material you installed, we have replaced of these at our own cost, and
remain to be replaced, one being a Fat Albert Spruce which we paid $dollars for
Failure and Refusal to complete Warranty work as per Contract #***, Dated May & June 8,
Customer I.Dnumbers *** After completion, you asked for full payment, WHICH YOU RECEIVED
and assured us that any problems would be dealt with and rectifiedTo date, you had made one phone c
failure to properly install front entrance stone stairs
Approxyear ago, GB Stone was contracted to build our front entrance, (door on east side) including steps on the east side, a raised platform for potted plants along the south side, and a planter along the north sideDimensions of the project were approxft x ft., Roman stone was chosen because of it's textureThe owner of GB Stone made it clear he was a professional and "knew what he was doing"
A year guarantee / warrantee was provided
On completion of the project, crucial deficiencies were noted
1) the entire stair landing was crooked sloping from south to north
2) the circular front stair treads (Roman stone with rough surface) were cut with concrete saw which left the stairs with rough sides and side with sharp edges
Both deficiencies make for an unpleasant appearance
A 3rd deficiency became clear in the springGB Stone assure me they could drain the roof over the entrance with a pipe b
Front Planter is not completed as per Contract and discussion with youWest side sidewalk is unsafe to walk on, requires compacted base, and level and space stepping stones properlyRear Patio 21' 9" X 13' 9" has heaved up, water drains toward house, excavation and base material not installed as per Contract Repairs to edging material NO edging material was installed on West side Large DIP in Front Yard grass area, remove sod and re-grade and re-sod Improper planting of trees and shrubs caused the loss of plant material you installed, we have replaced of these at our own cost, and remain to be replaced, one being a Fat Albert Spruce which we paid $dollars for Failure and Refusal to complete Warranty work as per Contract #***, Dated May & June 8, Customer I.Dnumbers [redacted] After completion, you asked for full payment, WHICH YOU RECEIVED and assured us that any problems would be dealt with and rectifiedTo date, you had made one phone c
failure to properly install front entrance stone stairs Approxyear ago, GB Stone was contracted to build our front entrance, (door on east side) including steps on the east side, a raised platform for potted plants along the south side, and a planter along the north sideDimensions of the project were approxft x ft., Roman stone was chosen because of it's textureThe owner of GB Stone made it clear he was a professional and "knew what he was doing" A year guarantee / warrantee was provided On completion of the project, crucial deficiencies were noted 1) the entire stair landing was crooked sloping from south to north 2) the circular front stair treads (Roman stone with rough surface) were cut with concrete saw which left the stairs with rough sides and side with sharp edges Both deficiencies make for an unpleasant appearance A 3rd deficiency became clear in the springGB Stone assure me they could drain the roof over the entrance with a pipe b
***
I hired GB Stone to do some landscaping work years ago, but they did an awful jobThey didn't put any gravel on top of the soil, only a black fabric tarp, and then rocks
So now what happened is that grass and weeds are growing everywhereI called them last year and they didn't respondI called them again this year; this time they came and took a look at our front yard and backyard last month
They charged me approximately $2,to fix their mistake
I only want them to fix the stone in front of my house and give me enough gravel, so I can do the rest of the work myselfI already added stones because they didn't put enough
***
People from GB Stone who have worked with us in the past were Greg and Leah ***, and recently Shannalynn ***
In May we had GB stone come to our home and after discussing options we agreed to a quote of $to supply/install retaining walls, steps & sidewalkDealing with their sales rep Leah was pleasant and she seemed knowledgeableThe install was to occur on June 17th & their crew, led by ?Greg?, attended on June 20th, and "completed" the jobWe paid in full by cheque *** *** and then went and reviewed their workThe retaining wall was not level had several chipped stones, and none of the bricks were glued The stairs were awful, gaping holes, unfinished looking and uneven on all sides We contacted them and days later, after numerous texts/emails with Leah, Greg returned and attempted to fix the wall but made no attempt to fix the stairs saying they would return After over emails and texts to the company, and months later, our requests to speak with Greg or the unidentified owner went unfulfilledThe retaining wall, which we glued ourselves, is stil
My wife and I had paving stone driveway and raised beds they listened to any concerns, and made changes if requested our driveway and beds look wonderful they (Greg) and his people were great to deal and we recommend them and will use them again
Craig & Jeanette *** **
GB Stone was contacted to provide an extended driveway, ,parking space and front Decor Stone Flower Bed wallsThen upon completion the flower beds were to be filled with white rock From estimate to finish, all was done in a timely manner, with improvement suggestions made along the way I have received many compliments regarding the work completed by GB Stone Company I would not hesitate to recommend them to friends
GB Stone was hired in July to supply and install a concrete driveway The driveway has a year warranty In the spring of 2017, cracks appeared on our driveway $12,driveway should hold up better than that I called GB Stone to inform them After a week of waiting without a reply, I emailed pictures and video of the cracks and received no reply at all The driveway progressively started to show more cracks and peeling over the next few months By the spring of 2018, 60% of the lower feet of the driveway was chipped cracked and or peeled I emailed GB Stone and got no response After a week, I called and someone answered the phone May an estimator came to my home to examine the defective driveway He took pictures He said he would have to submit a report to Greg the owner I asked when I would receive a reply He told me a week I waited two weeks without hearing back for GB Stone I called on May and the estimator answered I reminded him of the si
Front Planter is not completed as per Contract and discussion with youWest side sidewalk is unsafe to walk on, requires compacted base, and level and space stepping stones properlyRear Patio 21' 9" X
13' 9" has heaved up, water drains toward house, excavation and base material not installed as per
Contract Repairs to edging material NO edging material was installed on West side Large DIP in
Front Yard grass area, remove sod and re-grade and re-sod Improper planting of trees and shrubs
caused the loss of plant material you installed, we have replaced of these at our own cost, and
remain to be replaced, one being a Fat Albert Spruce which we paid $dollars for
Failure and Refusal to complete Warranty work as per Contract #***, Dated May & June 8,
Customer I.Dnumbers *** After completion, you asked for full payment, WHICH YOU RECEIVED
and assured us that any problems would be dealt with and rectifiedTo date, you had made one phone c
failure to properly install front entrance stone stairs
Approxyear ago, GB Stone was contracted to build our front entrance, (door on east side) including steps on the east side, a raised platform for potted plants along the south side, and a planter along the north sideDimensions of the project were approxft x ft., Roman stone was chosen because of it's textureThe owner of GB Stone made it clear he was a professional and "knew what he was doing"
A year guarantee / warrantee was provided
On completion of the project, crucial deficiencies were noted
1) the entire stair landing was crooked sloping from south to north
2) the circular front stair treads (Roman stone with rough surface) were cut with concrete saw which left the stairs with rough sides and side with sharp edges
Both deficiencies make for an unpleasant appearance
A 3rd deficiency became clear in the springGB Stone assure me they could drain the roof over the entrance with a pipe b