GC Tuner

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me

I will have my supplier send you a box so you can finally be happy

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

The customer indeed received a product that had missing pieces which was corrected immediately as soon as the customer notified us about the issue.Tracking information:USPS: 94[redacted]94 (original shipment)USPS: 94[redacted]89 (MISSING PARTS)In regards to the box issue. What we are...

advertising on our website is the actual product itself which are the emblems and not the box it comes in. It is very common in our industry for our wholesale distributors to pick up products straight from the manufacturer unpacked. Our suppliers will then package up the products themselves. This also helps when the customer orders multiple items the products are sometimes shipped in the same box.In this particular case, these emblems actually come from overseas. Our distributor purchases a large amounts of these products. The emblems themselves are literally 4 inches or so wide and maybe 1/4 inch thick. In order to save space in the container they are taken out of the boxes. These boxes are roughly 14 inches in length 9 inches in height and around 2 inches thick. If you multiply that by even a 1000 units you can see how much space is saved in a shipping container. The emblems on our site are definitely discounted in price due to the savings in shipping. If the customer would like to check and call up their Hyundai dealership and request a quote of how much these emblems are I guarantee that the cost of these emblems are around double to triple the cost compared to our pricing and I'm sure the that isn't something the customer would have paid just so that she could have a box.