Complaint: [redacted] I am rejecting this response because: I did as the your customer service agent advise the item didn't come with clear instructions reason why I had to call I did not intentionality damage the item and will not be responsible for what your employee advise me to do Please stop billing me, I will not pay for something the that falls back on your employee and company Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: The open ticket on my account is due to a continueing problem that GCI has once again failed to fix and thusly not a part of this complaintGCI please stick to the arguement at hand and avoid semanticsYes in the past credits have been issued a total of two timesOnce upon my personal request, and once was a guarenteed credit from GCI's upper management teamMy argument is that a further credit needs to be issued for the eight days following October 10th, as during this time the service from GCI's barely functioning tower was virtually nonexistentSincerely, [redacted] ***
As was stated in GCI's original email reply, [redacted] stills needs to provide his account pin or password Once he provides GCI the requested information we will be happy to assist him
Complaint: [redacted] I am rejecting this response because: I did as the your customer service agent advise the item didn't come with clear instructions reason why I had to call I did not intentionality damage the item and will not be responsible for what your employee advise me to do Please stop billing me, I will not pay for something the that falls back on your employee and company Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: The open ticket on my account is due to a continueing problem that GCI has once again failed to fix and thusly not a part of this complaintGCI please stick to the arguement at hand and avoid semanticsYes in the past credits have been issued a total of two timesOnce upon my personal request, and once was a guarenteed credit from GCI's upper management teamMy argument is that a further credit needs to be issued for the eight days following October 10th, as during this time the service from GCI's barely functioning tower was virtually nonexistentSincerely, [redacted] ***
As was stated in GCI's original email reply, [redacted] stills needs to provide his account pin or password Once he provides GCI the requested information we will be happy to assist him