Complaint: [redacted] I am rejecting this response because: I have only received one revisionI have emailed the contact you provided several times and it's an automated messa That does not respond accordinglyI have provided ample time and I paid before delivery Trusting your companyThis is the worst customer service I have experiencedYou have not given me what I paid forI want my money back
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meThank you Revdex.com in assisting me with this company as they are difficult to deal with, are unable to produce quality work and falsely advertise their business I would recommend to others to avoid this company!
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meThe refund was not issued until after I filed the complaint; attached please fine the email exchange with the company, during which they accused me of theft for requesting a refundSincerely, [redacted] ***SUPPORTING DOCUMENTS REDACTED BY Revdex.com***
We have sent the revisions to this client as requested. Please have them email: [email protected] and we will resend their revisions to them. Thank you!
This has been resolved with the client.
This client requested a revision for their logo to be completed as asked,as to then we revised it for them and completed it 100% as they requestedand they then asked for a full refund and they refused to tell us why they would not pay for the logo...
Your emails attached were sent to us over 1 month ago and we responded to them.
We have now sent you 5 emails to your email address and asked you 5 times to please tell us what revision you would like done or what was not done as asked?
We did everything possible to help you but you are not responding. Please, for the 6th time, what revision did you request that was not done? The last we have heard from you was over a month ago and you are refusing to respond to any of our emails or respond to any us trying to help you.
As said, for the 6th time, we already sent your revision to you when you last contacted us a month ago. What since a month ago would you like done to revise your logo?
Please stop ignoring us, as we are trying to help finish your logo as you have requested.
Thank you!
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Thank you Revdex.com in assisting me with this company as they are difficult to deal with, are unable to produce quality work and falsely advertise their business. I would recommend to others to avoid this company!
Complaint: [redacted]I am rejecting this response because: Aside from your unprofessional customer service, here is proof of your irresponsible handling of your emails attached you will find the revision request I sent to you and your response confirming receipt. I do not want you to revise anything anymore at this point, I want my money back. I have further emails as proof I reached the limit of attachments allowed.Sincerely,[redacted]
Yes, we can 100% do anything you would like us to do with your new logo design. Please email us at [redacted]@elogodesign.net and tell us what you would like done and we will 100% do this as you requested. Thank you!
From: [redacted] Sent: Wednesday, March 22, 2017 5:12 AMSubject: Good morning, My recent complaint against the BDD Logo Design company has resolved. After filing a complaint with you against them they started creating me a logo. Thank you,[redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. The refund was not...
issued until after I filed the complaint; attached please fine the email exchange with the company, during which they accused me of theft for requesting a refund. Sincerely, [redacted]
[redacted]SUPPORTING DOCUMENTS REDACTED BY Revdex.com[redacted]
We are now working with the client to perfect their new logo design.
Please note date of email and date of complaint. Please close complaint,
as so we can finish this logo work of client. Thank you!
---------- Original Message ----------From: [redacted] <[redacted]@gmail.com>To:...
Logo Design Support <[email protected]>Date: December 16, 2015 at 8:48 AMSubject: Re: Your Perfect New Logo DesignTHE OTHER 7 FONT YOU GUYS PROMISED ME I WANT1.HIGH END MUSIC WITH A SM58 MICROPHONE IN THE MIDDLE OF THE LOGO2.A LOGO WITH A PERSON WITH HEADPHONES ON AND SKULL CAP THAT SAYIN HIGH END ENTERTAINMENT IN BOLD LETTERING3.A SPEAKER WITH THE WORDS (H.E.M) ON THEM4.ONE LOGO THAT SAYS HIGH END APPAREL WITH THE H AND E CONNECTED TO EACH OTHER AND APPAREL IN LITTLE WORDS WRITTEN UP IT5.PUT A H IN A EGG LIKE CIRCLE WITH A ROYAL CROWN ON TOP OF IT6.ONE LOGO WITH THE SAYIN (HIGH END APPAREL) IN A SCRIPT FONT
Complaint: [redacted]I am rejecting this response because: I have only received one revision. I have emailed the contact you...
provided several times and it's an automated messa That does not respond accordingly. I have provided ample time and I paid before delivery Trusting your company. This is the worst customer service I have experienced. You have not given me what I paid for. I want my money back.
Complaint: [redacted] I am rejecting this response because: I have only received one revisionI have emailed the contact you provided several times and it's an automated messa That does not respond accordinglyI have provided ample time and I paid before delivery Trusting your companyThis is the worst customer service I have experiencedYou have not given me what I paid forI want my money back
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meThank you Revdex.com in assisting me with this company as they are difficult to deal with, are unable to produce quality work and falsely advertise their business I would recommend to others to avoid this company!
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meThe refund was not issued until after I filed the complaint; attached please fine the email exchange with the company, during which they accused me of theft for requesting a refundSincerely, [redacted] ***SUPPORTING DOCUMENTS REDACTED BY Revdex.com***
We have sent the revisions to this client as requested. Please have them email: [email protected] and we will resend their revisions to them. Thank you!
This client has already been issued a refund. We do not know what else they could possibly want from us?
This has been resolved with the client.
This client requested a revision for their logo to be completed as asked,as to then we revised it for them and completed it 100% as they requestedand they then asked for a full refund and they refused to tell us why they would not pay for the logo...
design services ordered.
Your emails attached were sent to us over 1 month ago and we responded to them.
We have now sent you 5 emails to your email address and asked you 5 times to please tell us what revision you would like done or what was not done as asked?
We did everything possible to help you but you are not responding. Please, for the 6th time, what revision did you request that was not done? The last we have heard from you was over a month ago and you are refusing to respond to any of our emails or respond to any us trying to help you.
As said, for the 6th time, we already sent your revision to you when you last contacted us a month ago. What since a month ago would you like done to revise your logo?
Please stop ignoring us, as we are trying to help finish your logo as you have requested.
Thank you!
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Thank you Revdex.com in assisting me with this company as they are difficult to deal with, are unable to produce quality work and falsely advertise their business. I would recommend to others to avoid this company!
Complaint: [redacted]I am rejecting this response because: Aside from your unprofessional customer service, here is proof of your irresponsible handling of your emails attached you will find the revision request I sent to you and your response confirming receipt. I do not want you to revise anything anymore at this point, I want my money back. I have further emails as proof I reached the limit of attachments allowed.Sincerely,[redacted]
Yes, we can 100% do anything you would like us to do with your new logo design. Please email us at [redacted]@elogodesign.net and tell us what you would like done and we will 100% do this as you requested. Thank you!
From: [redacted] Sent: Wednesday, March 22, 2017 5:12 AMSubject: Good morning, My recent complaint against the BDD Logo Design company has resolved. After filing a complaint with you against them they started creating me a logo. Thank you,[redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. The refund was not...
issued until after I filed the complaint; attached please fine the email exchange with the company, during which they accused me of theft for requesting a refund. Sincerely, [redacted]
[redacted]SUPPORTING DOCUMENTS REDACTED BY Revdex.com[redacted]
We are now working with the client to perfect their new logo design.
Please note date of email and date of complaint. Please close complaint,
as so we can finish this logo work of client. Thank you!
---------- Original Message ----------From: [redacted] <[redacted]@gmail.com>To:...
Logo Design Support <[email protected]>Date: December 16, 2015 at 8:48 AMSubject: Re: Your Perfect New Logo DesignTHE OTHER 7 FONT YOU GUYS PROMISED ME I WANT1.HIGH END MUSIC WITH A SM58 MICROPHONE IN THE MIDDLE OF THE LOGO2.A LOGO WITH A PERSON WITH HEADPHONES ON AND SKULL CAP THAT SAYIN HIGH END ENTERTAINMENT IN BOLD LETTERING3.A SPEAKER WITH THE WORDS (H.E.M) ON THEM4.ONE LOGO THAT SAYS HIGH END APPAREL WITH THE H AND E CONNECTED TO EACH OTHER AND APPAREL IN LITTLE WORDS WRITTEN UP IT5.PUT A H IN A EGG LIKE CIRCLE WITH A ROYAL CROWN ON TOP OF IT6.ONE LOGO WITH THE SAYIN (HIGH END APPAREL) IN A SCRIPT FONT
Complaint: [redacted]I am rejecting this response because: I have only received one revision. I have emailed the contact you...
provided several times and it's an automated messa That does not respond accordingly. I have provided ample time and I paid before delivery Trusting your company. This is the worst customer service I have experienced. You have not given me what I paid for. I want my money back.