Sign in

GDS Heating A/C & Plumbing

Sharing is caring! Have something to share about GDS Heating A/C & Plumbing? Use RevDex to write a review

GDS Heating A/C & Plumbing Reviews (4)

On May 29th GDS received a call from [redacted] , requesting a bid for a Furnace and AC replacement at this location at [redacted] ***We scheduled the site visit for [redacted] our lead technician to go to the site on June 1, at 2:00pm [redacted] went to the home*** [redacted] told [redacted] that he had around or about $for the budget for a furnace and an AC replacement [redacted] also stated that he had another bid/bids, our technician point blank told him we could not beat those other bids pricing After speaking to the customer [redacted] informed the customer that we could not give him a bid for a 92% furnace and a new ac system for under the allotted amount the customer had verbally given [redacted] of around or about $ [redacted] requested we send him a bid with a break out of cost for both itemsOn June 5th [redacted] wrote a bid for [redacted] with optionsOption being the furnace, Option being the ac system both options totaling to $The customer on June 7th sent the bid back to GDS with option marked OK and the second page of the contract in his hand writing a check mark option #1-3,with his initials beside itIn this contract, it specifically states that all electrical work is excludedWhen the customer called to make the down payment for the furnace he told us to run the whole amount of payment $ GDS pulled a permit from the City of [redacted] , which mandates that an electrical permit be pulled at the same time as the mechanical for the high and low voltageGDS was prepared for that electrical permit cost due to it is required from the City of [redacted] Friday afternoon [redacted] showed the contract to [redacted] showing the option being the furnace and option being the ac [redacted] told [redacted] that the option was for a furnace only, the old air conditioner was and is still operationalOnce all of the electrical work had been completed on Friday, [redacted] adjusted the gas pressure to the new furnace and made sure that the thermostat was working the new furnace and the old ac, once the AC was turned on there was a degree temp drop in the first minutes of the call for cool

Please see the complainants signed contract, attached by the complainant,  that shows option one was for a furnace and option 2 was for the ac since we were unable to quote him for under his allotted budget of around or about $5000.00. Customer currently is in arrears with GDS for $423.50 for plumbing work we did that same day that he is refusing to pay for that we have a signed service tkt.

Complaint: [redacted]
I am rejecting this response because:When I first contact GDS I told them that I wanted both Furnace & A/C. If you read option #2 it states for both Furnace & A/C and that is where the confussion starts. This is on top of what our conversation with [redacted] GDS salesperson. I also have many email commucations with [redacted] and asking about the Furnace & A/C... So if this was for the furnace only why did he not inform me that I was only getting a furnace? As far as the plumbing bill I never told them I am not paying it. The plumbing bill included hours that the plumber was assisting the furnace installer. I was told that once the plumbing bill reached the office they would make some adjustments to the bill since I should not have to pay for time spent assisting the furnance installer (DOUBLE DIPPING)...
Sincerely,
[redacted]

On May 29th GDS received a call from [redacted], requesting a bid for a Furnace and AC replacement at this location at [redacted] [redacted]. We scheduled the site visit for [redacted] our lead technician to go to the site on June 1, 2017 at 2:00pm.   [redacted] went to the home. [redacted]...

[redacted] told [redacted] that he had around or about $5000.00 for the budget for a furnace and an AC replacement. [redacted] also stated that he had another bid/bids, our technician point blank told him we could not beat those other bids pricing.  After speaking to the customer [redacted] informed the customer that we could not give him a bid for a 92% furnace and a new ac system for under the allotted amount the customer had verbally given [redacted] of around or about $5000.00. [redacted] requested we send him a bid with a break out of cost for both items. On June 5th [redacted] wrote a bid for [redacted] with 2 options. Option 1 being the furnace, Option 2 being the ac system both options totaling to $6781.21. The customer on June 7th sent the bid back to GDS with option 1 marked OK and the second page of the contract in his hand writing a check mark option #1-3,572.59 with his initials beside it. In this contract, it specifically states that all electrical work is excluded. When the customer called to make the down payment for the furnace he told us to run the whole amount of payment $3572.59.   GDS pulled a permit from the City of [redacted], which mandates that an electrical permit be pulled at the same time as the mechanical for the high and low voltage. GDS was prepared for that electrical permit cost due to it is required from the City of [redacted].   Friday afternoon [redacted] showed the contract to [redacted] showing the option 1 being the furnace and option 2 being the ac.  [redacted] told [redacted] that the option 1 was for a furnace only, the old air conditioner was and is still operational. Once all of the electrical work had been completed on Friday, [redacted] adjusted the gas pressure to the new furnace and made sure that the thermostat was working the new furnace and the old ac, once the AC was turned on there was a 6 degree temp drop in the first 30 minutes of the call for cool.

Check fields!

Write a review of GDS Heating A/C & Plumbing

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

GDS Heating A/C & Plumbing Rating

Overall satisfaction rating

Address: 2916 S Fox St, Englewood, Colorado, United States, 80110-1445

Phone:

Show more...

Web:

This website was reported to be associated with GDS Heating A/C & Plumbing.


E-mails:

Sign in to see

Add contact information for GDS Heating A/C & Plumbing

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated