GEEFCU

Ms [redacted] , We produce statements on the 15th day of every month at close of business, the payments on this statement are due for the next monthIf we do not receive the previous payment from the prior month by the 15th this figure will also be shown on the new statement as past due You have a day grace period to make your payment but if you use that grace period then the statement will show that you past due Please contact use if you need further explanation FYI - The contact Revdex.com currently has for GEEFCU is no longer with us please provide details on how to change [redacted] ###-###-#### [redacted] [redacted] ###-###-#### [redacted]

Ms. [redacted], 
 
We produce statements on the 15th day of every month at close of business, the payments on this statement are due for the next month. If we do not receive the previous payment from the prior month by the 15th this figure will also be shown on the new...

statement as past due. 
 
You have a 15 day grace period to make your payment but if you use that grace period then the statement will show that you past due. 
 
Please contact use if you need further explanation
 
FYI - The contact Revdex.com currently has for GEEFCU is no longer with us please provide details on how to change.
 
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Review: I have a home equity loan (it's in payoff status) with the General Electric Federal Employees Credit Union ("GEEFCU"). My payments are due on the 15th of every month. I have never missed a payment and always paid more than the minimum payment. Each month I receive my bill and it's for the previous month. This has been going on for years - (Example: On October 24th I received November's bill and it says due 10/15). I have tried several times over the years to ask GEEFCU. The answer I get is "so what? Your current on your payments - so what does it matter?". BUT, on every bill there is a past due amount - in different amount (usually ranging from $20-$50). When I've asked GEEFCU again about this past due amount, the answer I get is - just ignore it - your current. This just doesn't seem correct.Desired Settlement: I would like this corrected and an explanation of the past due amounts.

Business

Response:

Ms. [redacted],