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Geico Corporation Reviews (1925)

November 21, 2014Dear [redacted]:
We have received your letter requesting assistance on behalf of [redacted]. I welcome the opportunity to respond to his concerns. As [redacted] mentions in his letter to the Bureau, we previously responded to his concerns raised with the...

State of Nevada Division of Insurance.A review of our policy records shows the last payment we received on [redacted]’s policy was on October 10, 2013 in the amount of $66.10. This amount paid his policy to his upcoming renewal on December 11, 2013 for coverage on his 2012 [redacted]. [redacted] contacted us via email on December 2, 2013 and advised us he was moving overseas and would cancel his policy. We explained we were unable to cancel his policy via email and requested [redacted] contact us via telephone so that we could verify the identity of the person requesting the cancellation. When we did not hear from [redacted], the policy was cancelled as of the renewal date, December 11, 2014, leaving an unpaid premium balance of $11.00.
[redacted] next contacted us via mail. In his letter, which we received on August 22, 2014, he explained he had sold his [redacted] on October 10, 2013. [redacted] requested we backdate cancellation of his policy and asked that we confirm the unpaid premium balance of his policy was corrected and no longer in collections. [redacted] later supplied a copy of a State of California title for the 2012 [redacted]. A supervisor reviewed the documentation and backdated the cancellation of [redacted]’s policy to November 11, 2013 based on the date of the title, which generated a refund of $56.94. Our supervisor then sent an email to [redacted] explaining the cancellation date and confirming the unpaid balance had been cleared. He also explained notification had been sent to the collections agency advising the balance was cleared. We also confirmed with our Accounts Receivable department that his policy was not reported to a credit agency on behalf of GEICO.Upon receiving [redacted]’s letter to the Nevada Division of Insurance and the requested cancellation date in his letter; we backdated the cancellation of his policy to October 6, 2013. This has generated an additional refund of $74.40 which was mailed to [redacted] at his address in Santo Domingo, Philippines. We sincerely apologize for the frustration this matter has caused [redacted]. For your review we have enclosed a copy of the title, our supervisor’s email, and a statement of account for [redacted]’s policy.
I hope this information is helpful in resolving [redacted]'s concerns. If you have any additional questions please contact my associate, Jason Ray, at ###-###-####, extension [redacted].Santo Domingo, Philippines. We sincerely apologize for the frustration this matter has caused [redacted]. For your review we have enclosed a copy of the title, our supervisor’s email, and a statement of account for [redacted]’s policy.I hope this information is helpful in resolving [redacted]'s concerns. If you have any additional questions please contact my associate, Jason Ray, at ###-###-####, extension [redacted].
Sincerely,
Maria S. Assistant Vice President

transparent;">This will acknowledge receipt of your May 18, 2016 inquiry regarding the above referenced private passenger automobile insurance policy.
Our records show that a billing systems issue recently occurred on the above policy due to the high frequency of payments that were being submitted by the insured. Our company has since resolved the matter by providing the insured with a new policy number.
Since there appears to be no valid complaint against GEICO, we ask that this be removed from our record.
If you require further assistance with this matter, please contact the undersigned at ###-###-####.
Very truly yours,
[redacted] O[redacted]
Executive Office

April 30, 2014
Dear [redacted]:Thank you for your letter of April 12, 2014,On January 11, 2014, we...

learned that a 2004 [redacted] belonging to our policyholder, **. [redacted], had been damaged by collision. We asked **. [redacted] to obtain an estimate of damages from the shop of her choice and forward them to us for review. On February 24, 2014, we received two estimates from separate repair facilities. The first estimate noted minor damages to the vehicle’s fender and door in the amount of $1273.74. The second estimate, from a separate mechanical shop, included replacement of the vehicles anti-lock brake module and two front struts. The damages submitted by the mechanical shop did not appear to be related to the minor damages caused by this claim. We advised **. [redacted] of our determination and issued payment for the collision related repairs.We sincerely regret that **. [redacted] disagrees with our assessment of her claim. We particularly apologize for any problems **. [redacted] encountered while attempting to contact our associates. Should her repair facility find a causal link between the mechanical repairs and the collision loss **. [redacted] experienced, we will re-examine our position.Should you have any further questions about this matter, please contact our Auto Damage Manager, [redacted], at ###-###-####.Sincerely,

November 7, 2014
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[redacted]
Revdex.com
1411 K. Street NW, 10th Floor
Washington, D.C.  20005-3404
Re:       File Number:               [redacted]
            Policy Number:           [redacted]
            Complainant:               [redacted]
This is in response to your November 4, 2014 correspondence.  We recognize and appreciate the driving record [redacted] maintained since her inception date of April 15, 2012.  The changes in her policy premiums over the years were based on rate revisions we implemented on December 17, 2012, June 17, 2013 and June 17, 2014.   We regularly review our rates to ensure we offer our customers the most appropriate rate to insure their vehicle(s).  We review our loss statistics to determine if our rates are adequate to cover the cost of our policyholders’ claims.  We are committed to providing a quality product at the lowest possible cost, however, we cannot guarantee that it will not be necessary for us to increase or decrease our premium level.  These changes were not due to new laws passed in the State of Kentucky.  We understand [redacted]’s concern about how our rate revisions impacted her but the premiums she was charged were correct.  We apologize if she was told differently and we appreciate her bringing this to our attention. 
[redacted]’s patronage is appreciated and we regret her decision to terminate coverage effective October 15, 2014.  If additional information is needed to close your file, please contact Bertha B[redacted] at ###-###-#### or [redacted]@geico.com.
Sincerely,
Heather M[redacted]
Assistant Vice President

April 16, 2014
Dear [redacted]:Thank you for your April 11, 2014 follow-up inquiry.We met with [redacted] and again inspected his vehicle to make sure we were openly considering his complaint. Additionally, we met with Advanced Collision (the body shop [redacted] chose to repair the loss related damages) and interviewed them about their refinish processes, reviewed a receipt provided to us by [redacted] from a prior repair at [redacted] which took place in 2011, and also called and spoke with [redacted].Our interview with Advanced Collision found they maintain they never used any thinner on [redacted]’s vehicle, that they would never spray thinner randomly on a customer’s vehicle, and that [redacted]’s vehicle arrived at their location with the paint conditions [redacted] is claiming they caused.Our review of the receipt provided found [redacted] advised [redacted] they would not warranty these types of conditions that could develop after they painted the vehicle several years ago due to prior damage. Our interview of [redacted] found they admit they do sometimes use thinner on vehicles as part of their processes but they did not want to get involved with this matter.We have openly considered the merits of [redacted]’s theory that Advanced Collision would have used thinner on his vehicle and caused damage to his paint. However, there continues to be zero evidence that supports this theory. We have thanked [redacted] for allowing us the time to inspect his vehicle again and apologized there is nothing more we can do to assist him with his paint condition that exists on his vehicle.If you have any further questions, please contact [redacted], Auto Damage Manager, at ###-###-####.Sincerely,

June 11, 2014
Dear [redacted]:I am writing to you in response to **. [redacted]’s concerns outlined in your June 5, 2014 communication.GEICO Insurance Agency, Inc. (GIAI) is an agent for [redacted] Insurance. As an agent we must abide by the rates, rules and guidelines set forth...

by the carrier. All EFT payments are processed by the carrier.[redacted] records show that the monthly payment of $29 was processed on May 2, 2014.**. [redacted] spoke directly to the [redacted] billing department about the date the payment was processed. The [redacted] and [redacted] refrenced in his letter are both [redacted] Associates. As the refund discussion was directly with [redacted] not GIAI, I have requested that a representative of [redacted] contact **. [redacted] to discuss their process.**. [redacted] contacted GIAI on June 3rd requesting cancellation of coverage because he had not received the refund from [redacted]. The policy was terminated per his request.If you have additional questions or concerns, please contact me at ###-###-####.Sincerely,

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

June 15, 2014
Dear [redacted]Thank you for inquiry of June , 2014. Our earlier correspondence addresses our handling of [redacted]s claim. We maintain that the information contained in our response is an accurate representation of our records regarding our handling of [redacted]s loss. [redacted]s subsequent contact with your agency maintains our response contains inaccuracies but provides no specifics. We will be happy to respond to any additional information [redacted] provides that requires investigation.We sincerely apologize for any inconvenience [redacted] experienced during our handling of his claim.Should you have any further questions, please contact our Auto Damage Manager, [redacted], at ###-###-####.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because: the accident happened because of the loosen wheel.  I am aware of my policy coverage but this is not an accident that I was involved and I am trying the insurance company to pay for some items that my policy does not cover.  I had an accident caused by the professionals that Geico Emergency Road Service Department sent to change my tire.  So all the expenses I had were the result of a poorly performed job by an employee of [redacted] Wrecker.  He changed the tire, told me that I could go to [redacted], and I had this awful accident which could have been much, much worse with personal injury because he was careless.  The technician´s notes on the invoice do not say that I could not travel with the car, and the technician knew I was going to [redacted], Texas, and Geico knew I was worried about the job I was getting from this technician as I called Geico and tried to get a different person to come and change my tire.  This request was denied by Geico.  Finally, I really believe that if I had a professional job at changing my tire, nothing would have happened! So I can take the losses of missing day at work and school, as well as the risks I was through with my children, and Geico should take the financial  losses for providing a non-professional Emergency Road Service. 
Regards,
[redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:
First of all, there was never any water in the passenger compartments. Yes, the interior was dirty. However, water has never at any point in time entered the passenger compartments. This refutes the claim that the water in the puddle would have to have been waist high. Due to the angle that the front of the truck entered the puddle, the damage occurred.
Secondly, **. [redacted] never requested a recorded statement from **. [redacted] at any time. As stated previously, at no point in time did **. [redacted] state anything regarding that in order for the loss to be covered, an investigation would have to occur. Instead, **. [redacted] insisted that the withdrawal form would need to be signed immediately.  **. [redacted] never requested to further investigate the claim. He stated that the loss would not be covered, and it would be considered fraudulent if we chose to pursue the claim. It seems that **. [redacted] provided an enormous amount of false information regarding our claim.
Regards,
[redacted]

Thank you for your inquiry of August 19, 2015.
On May 21, 2015, our insured used the mobile website to add comprehensive coverage with a $1,000 deductible, collision coverage with a $250 deductible, and rental coverage with a limit of $30 day/$900 maximum to policy number [redacted]. We have confirmed within our system, that our insured choose these coverages and called at 8:06 am to verify the changes with a service representative. All changes were effective May 21, 2015. Within 24 hours of the changes being made, we sent a declaration page confirming the new coverages. To date, we have no record requesting any changes to our insureds coverages. Our policy holder confirmed on June 2, 2015 he received the emailed copy of his policy declaration; however, he stated he did not review the email.
On August 10, 2015, we reviewed the email sent to our insured outlining his coverages. It was determined that the comprehensive deductible was $1,000.00 at the time of this loss. Prior to the coverage being added to the policy via the mobile website on May 21, 2015, there has been no physical damage coverage on this policy since its inception date of June 23, 2014.
On March 12, 2014, our insured was involved in a separate accident while driving a rental car. At the time our insured called in the loss there was no collision coverage on the policy. We explained this to our policyholder and then closed our claim. The day after speaking with the claims department our policyholder called into our service department and a supervisor made and exception to backdate the coverage based on the allegation that he had added the coverage previously. Regrettably our claims representative was unaware that this exception was made.
Since receiving this inquiry we went back into the file and completed a coverage investigation and determined there was collision coverage on his policy on the date this accident occurred with a $500 deductible. We have contacted [redacted] and confirmed a payment in the amount of $9,797.54 will be issued to handle their vehicle damage. We have waived our insured's $500.00 deductible due to our examiner not realizing coverage had been backdated. [redacted] also agreed to waive all collection fees against our policy holder.
We have contacted our insured to discuss our decision on both of the claims and have been unsuccessful in our attempts. We will continue to reach out to our insured so we can communicate our decisions.We apologized for any frustration that may have been caused and believe this matter has been resolved. Should you have any further questions, please contact our Claims Manager, Melissa S[redacted], at ###-###-####.

July 14, 2016
 
Roman" size="3"> [redacted]
Revdex.com of Metro
Washington DC & Eastern Pennsylvania
1411 K St. NW, 10th floor
Washington DC 20005-3404
 
VIA FACSIMILE: ###-###-####
 
RE:                                [redacted]
Insured:                        [redacted]
Policy Number:           [redacted]
NAIC:                           [redacted]-GEICO
 
Dear Ms. [redacted]:
 
Thank you for your recent inquiry dated July 8, 2016.  I welcome the opportunity to discuss Ms. [redacted]’s automobile policy concerns.
 
On April 20, 2016, Ms. [redacted]’s policy renewed with a six month premium of $885.40.
 
On June 30, 2016, Ms. [redacted] contacted GEICO to add a 2011 [redacted] and her fiancé, [redacted], to the policy. At that time Ms. [redacted] also adjusted the usage on her 2000 [redacted], added Comprehensive with a $250.00 deductible, Emergency Road Service, and Rental Reimbursement. This adjusted her total six month premium to $2,040.80 effective July 1, 2016.
 
On July 7, 2016, Ms. [redacted] removed the 2011 [redacted] from the policy. She also provided proof of other insurance for [redacted] with an effective date of July 7, 2016. During the conversation with Ms. [redacted] also advised that she drives the 2015 [redacted] for pleasure purposes about ten thousand miles per year. Based on the information Ms. [redacted] provided [redacted] was updated to having other insurance and the usage of her 2015 [redacted] was updated adjusting her six month premium to $1,040.60.
 
On July 7, 2016, Ms. [redacted] contacted a GEICO supervisor and requested that the outstanding balance of $127.23 be adjusted. Ms. [redacted] advised that she did not request the addition of Comprehensive, Emergency Road Service, and Rental Reimbursement to the 2000 [redacted] on June 30, 2016. As an exception the coverages were removed from the 2000 Pontic effective July 1, 2016 adjusting her six month premium to $913.50.
 
 
 
Currently, Ms. [redacted] has a payment of $49.59 due on July 22, 2016. Included in Ms. [redacted]’s outstanding balance is a charge of $33.45 for coverage provided by the policy for the 2011 [redacted] and [redacted] from July 1, 2016 until July 7, 2016 along with a charge of $16.14 for the changes that she made to the usage of her 2015 [redacted] on July 7, 2016 until the renewal date of October 20, 2016.  If Ms. [redacted] provides proof that the 2011 [redacted] and [redacted] had other coverage prior to July 7, 2016, we will review to backdate their removal from the policy. This information can be faxed to ###-###-####.
 
I apologize for any inconvenience or frustration this situation has caused Ms. [redacted] and hope this information will assist you in resolving this issue. If additional information is required, please contact Chelsea G[redacted] at ###-###-####.  Her office hours are Monday through Friday, 8:00 a.m. to 3:00 p.m. EST.
 
 
Sincerely,
 
 
John J. L[redacted]
AVP, Underwriting
 
 
 
 
 
Tell us why here...

April 4, 2014
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[redacted]
Revdex.com
1411 s st nw 10th floor
washington dc  20005-3404
 
 
Claim Number:            [redacted]
Insured:                       [redacted]
Date of Loss:               February 12, 2014
Complainant:               [redacted]
Case Number:             [redacted]
 
Dear **. [redacted]:
 
We received your letter of March 28, 2014.  
 
This loss involved damages to the rear bumper of **. [redacted]’s vehicle.  After the initial repairs were completed, **. [redacted] took her vehicle to the [redacted] service center.  The shop replaced a missing wheel weight on the right front wheel, a piece of plastic trim on the driver’s seat, and the small antenna on the roof.  
 
Upon notice of these repairs, we contacted the service department in an effort to inspect the damaged items.  The shop advised these items were disposed of.  We have reviewed the loss description, the repairs to **. [redacted]’s vehicle, and the items **. [redacted] paid [redacted] to replace for which she is requesting reimbursement. These items were not in the area of damage caused by our insured, and cannot be related to this loss.  **. [redacted] contends that these items were damaged by [redacted] while her vehicle was being repaired.  We have spoken with the management at [redacted] and their employees.  The shop has denied damaging these items.  We have found nothing to support **. [redacted]’s contention that these damages occurred while the vehicle was under repair at [redacted].  Since these items cannot be related to this loss, or the responsibility of [redacted], we are unable to reimburse **. [redacted] for these expenses.
 
Please contact Britt Carter, North Carolina Auto Damage Manager, at ###-###-#### if you have any further questions
 
Sincerely,  
 
[redacted]
Virginia Beach Regional Office
Government Employees Insurance Company
NAIC # [redacted]

June 17, 2014
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[redacted]
Revdex.com
1411 K ST NW 10TH FLOOR
WASHINGTON DC 20005-3404
 
Regarding:       [redacted]
Policy:             [redacted]
ID No:             [redacted]
 
Dear **. [redacted]:
 
We received your letter regarding **. [redacted]’s concerns with the earned premium due on her policy.
 
**. [redacted]’s policy renewal was processed on March 9, 2014 to be effective April 13, 2014.  **. [redacted]’s policy was established on a monthly billing cycle and her final payment for her previous policy period was extracted on March 13, 2014.  This payment was ultimately returned and **. [redacted] did not submit a replacement payment until April 12, 2014 one day prior to her renewal taking effect.  Since her final payment was not received until just prior to the current renewal she was issued a cancellation notice.  
 
The cancellation notice was mailed on April 14, 2014 and advised **. [redacted] that if her payment was not received by April 30, 2014 the policy would cancel.  Our records show we did not receive **. [redacted]’s payment, and as a result the policy cancelled effective April 30, 2014.  We have provided **. [redacted] coverage from April 13, 2014 until the policy cancellation date without payment; therefore, the earned premium amount of $95.53 is due. 
 
If we can offer any additional assistance in this matter, please contact [redacted], at ###-###-####, extension [redacted].
 
Sincerely, 
 
[redacted]
Virginia Beach Regional Office
GEICO Indemnity Insurance Company

transparent;">This will acknowledge receipt of your May 12, 2016 inquiry regarding the above referenced private passenger automobile insurance policy.
Our records show that the above policy was established on April 4, 2016 with an effective date of April 5, 2016. At the time of the transaction the insured requested to enroll the policy in an automatic electronic funds transfer payment method (EFT). However, it appears that one of the digits in the provided bank account number was keyed incorrectly. This caused the EFT enrollment to be rejected, and the premium installment charge to be increased from $1.00 to $5.00.
On May 6, 2016 the insured submitted the required premium installment payment less the additional $4.00 fee. Our company has since updated the EFT enrollment with the correct bank account information, and rescinded the pending cancellation for the additional $4.00 fee. Our accounts receivable department has also been notified to remove the additional $4.00 fee that was added to the policy, and from all future EFT installment payments. We would like to express our apologies to the insured for any inconvenience that this matter may have caused.
If you require further assistance with this matter, please contact the undersigned at ###-###-####.
Very truly yours,
Brian O[redacted]
Executive Office

Good afternoon.
I received Geico letter and I need to point out my recidende in not a rental property , as indicated
Revdex.com:
I have revied the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

April 16, 2014Dear [redacted]:Thank you for your letter of April , 2014.On March 11, 2014, our insured [redacted], was at the intersection of [redacted] and [redacted] in [redacted], Indiana. **. [redacted] made a left turn onto [redacted] and was established in...

the lane of travel when [redacted] struck him in the rear. **. [redacted] continued down the road in an effort to find a safe place to pull off of the roadway to exchange information when **. [redacted] changed lanes, accelerated past his vehicle and intentionally slammed on brakes; causing a second impact.We obtained statements from **. [redacted] and his passenger, [redacted]. Both stated they were stopped at the stop sign, made a left turn and established in the roadway for approximately 10 seconds when **. [redacted] struck them in the rear. **. [redacted] and **. [redacted] were both adamant **. [redacted] failed to maintain a proper lookout when he rear ended them and he aggressively caused the second impact by cutting them off.**. [redacted] stated that he was in the left lane of two lanes on [redacted] when **. [redacted] made a left turn in front of him. **. [redacted] indicated **. [redacted] was established but did not allow him sufficient time and distance to slow before impact. **. [redacted] indicated that he was traveling 40mph in the left lane and that there were vehicles in the right lane that prevented him from changing lanes. Following the accident, **. [redacted] stated that he thought **. [redacted] was trying to leave the scene and elected to stop him. **. [redacted] accelerated past **. [redacted] and swerved in front of his vehicle, applying the brakes in an attempt to stop him when the second impact occurred.The reporting officer at the scene indicated both drivers contributed to the accidents. The police report indicated **. [redacted] contributed by failing to yield in the first accident and **. [redacted] for improper lane change in the second accident. We recorded the accidents and assigned them to two separate adjusters for independent investigation and thorough review of the facts.Based on the statements and evidence, **. [redacted] adjuster denied **. [redacted] claim due to his failure to maintain proper lookout before striking **. [redacted] and his aggressive actions that caused the second accident to occur. Upon receipt of your letter, we reviewed the evidence a second time and agreed to offer **. [redacted] 50% for the damages to the front of his vehicle. We have attempted to reach him to get this portion of his claim settled and will do so once We are able to discuss the claim with him.We have enclosed a transcribed copy of the recorded statement taken from **. [redacted] along with a copy of the police report for your review. Should you have any further questions please contact Claims Manager, [redacted] at ###-###-####.Sincerely,Assistant Vice President

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:
my Auto Insurance Policy with GEICO was cancelled on June 24th, 2014, and was accepted by GEICO Corp.. The GEICO Corporation and their Customer Service Personnel are completely dishonest, aggressive and rude. They somehow think that because I am disable I am stupid.
Once more all of my payments to GEICO were recurrent-meaning- I NEVER MISSED A PAYMENT. I sent all of the Statements- clearly indicating that every payment sent was received, and GEICO RECEIVED the ONLINE payments. Staff personnel, Associates, and Bankers from [redacted] Bank repeatedly made calls to GEICO-indicating by DATES and Check Numbers, that ALL payments were made and received by GEICO. 
This case is CLOSED, and GEICO can seek another disable person to steal and lie to- it is like taking candy from a baby. I strongly -overwhelmingly suggest that instead of using a GECKO or A PIG- they urgently need to practice fair and correct Customer Service and not to constantly lie to the Consumer. As a long time Customer, they have REPEATEDLY lied to me- over and over again.
YES- it takes GEICO Fifteen Minutes or LESS, to repeatedly lie and lie and fabricate more lies, despite the clarity indicated by dates, check numbers, amount paid, etc. There  is a God, and he knows why they continue to lie to me, but nothing is forever. CASE CLOSED!
Regards,
[redacted]

January 18, 2017
[redacted]
Revdex.com
1411 K ST. NW 10TH FLOOR
WASHINGTON DC 20005-3404
Claim Number: [redacted]
Our Insured: [redacted]
Date of Loss: November 26,...

2016
Complainant: [redacted]
File Number: [redacted]
Dear Ms. [redacted]:
We are in receipt of your letter dated January 11, 2017 regarding the above referenced claim. The inquiry has been referred to my office for review and response.
On January 13, 2017, our local supervisor, Christopher M[redacted], spoke to Ms. [redacted]. We met with Mr. [redacted] to secure the Power of Attorney paperwork required to issue payment to her lien holder. To assist in expediting the settlement, we hand delivered the payment to [redacted] Bank. Ms. [redacted] was informed after payment was accepted by [redacted] Bank and is satisfied with the resolution.
We trust this response will satisfy your inquiry into this matter. Please contact our area manager, Frank T[redacted], at ###-###-#### if you should have any further questions.
Sincerely,
Matthew L. M[redacted]
Assistant Vice President
Virginia Beach Regional Office
GEICO Indemnity Insurance Company
NAIC# [redacted]

August 7, 2014Dear [redacted]:We have received correspondence from the Revdex.com (Revdex.com) advising that you rejected our initial response. I am happy to provide you with an additional response.Our records reflect that in addition to mailing a letter and Named Driver Exclusion (NDE) to you on 06/24/14, we also emailed a letter and NDE to you on 06/23/14. The letters clearly explained that the NDE would need to be signed by you, the Named Insured, and returned to us...In addition, the NDE form shows in the first paragraph that the exclusion was for your son, [redacted], and under "Acknowledged by" instructs that it must be “the signature of the Named Insured".The invalid NDE was received on 07/03/14, the day before a national holiday. A new letter and NDE were mailed to you at the next possible opportunity, on 07/08/14. In your correspondence to the Revdex.com you stated that you disregarded this letter.As a courtesy to you, we have backdated the change in [redacted]'s status to a non-driver effective 06/24/14, the date he was added as a driver on your policy. Our records reflect that [redacted] was excluded from coverage on your policy effective 07/16/14. Your six month premium has been returned to the original renewal premium of $881.90, as it was prior to the addition of [redacted]. Your current balance is $392.42. I have included a copy of your current Recurring Card Payment Notification showing your balance and future payment schedule.[redacted], hope this additional information is helpful. If you have any additional questions, please call our analyst, Jennifer V[redacted], at [redacted], extension [redacted].Sincerely,Derek Z[redacted]Underwriting ManagerGEICO Indemnity Company

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Description: Insurance Companies, Insurance Services, Insurance - Auto

Address: 1 Geico Plz, Washington, District of Columbia, United States, 20076

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