Geisler Roofing, Inc.

9-2-15 Revdex.comJefferson NEAlbN.M. Re: *** *** ** **AlbNM. Repair successfully completed and approved by owner 8-31-refund check #*** in and out $Issued to owner

December 13, H&H Quality Floor Coverings Serving New Mexico Since Juan Tabo NE Albuquerque, New Mexico 505-294-Revdex.com Jefferson St NE, Ste A Albuquerque, NM RE: Complaint ID *** Thank you for your letter of complaintWe acknowledge your
dissatisfaction and inconvenience and apologize for the misunderstanding that occurred regarding return fees for all custom ordered productsOur policy regarding return fees for all custom ordered products is posted in many places in our store and we are sorry this was not made clear to youWe welcome the opportunity to better satisfy our customers and improve our quality of service, and are returning the fee of $Sincerely, Stephen B***

[A default letter is provided here which indicates your acceptance of the business's
response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** *** YES - WAS VERY PLEASED THAT COMPANY RESPONDED PROMPTLY, PROFESSIONALLY AND REFUNDED THE $100. THANK YOU TO Revdex.com AND H&H