To whom this may concern; please note that our policy is a full refund, however we're not able to refund before we receive the engine backWe tried to explain that we had not received the engine back, but he was persistent that we had received it Our business has been very successful for over years, this solid reputation doesn't happen with advertisement We will be more then happy to refund the customer once we have the engine back in our shopWith standard shipping we should have the engine back within the next three to five business days Becky
On behalf of Gem County Auto regarding dispute ID [redacted] stated when the vehicle was purchased that he would stop by the office to pick up a checkThe next communication received from [redacted] was a phone call/text [redacted] requested to have the check mailedThe mailing process for a check is typically five to seven daysMailing time is additional, typically a few days, remembering that there is no delivery on SundayThe request was made of Thursday Dec 3, The check was processed on Friday the 4th, and sent for delivery on the 5thOur records indicate that the customer received the check on or around the 10th or 11th
To whom this may concern; please note that our policy is a full refund, however we're not able to refund before we receive the engine backWe tried to explain that we had not received the engine back, but he was persistent that we had received it Our business has been very successful for over years, this solid reputation doesn't happen with advertisement We will be more then happy to refund the customer once we have the engine back in our shopWith standard shipping we should have the engine back within the next three to five business days Becky
On behalf of Gem County Auto regarding dispute ID [redacted] stated when the vehicle was purchased that he would stop by the office to pick up a checkThe next communication received from [redacted] was a phone call/text [redacted] requested to have the check mailedThe mailing process for a check is typically five to seven daysMailing time is additional, typically a few days, remembering that there is no delivery on SundayThe request was made of Thursday Dec 3, The check was processed on Friday the 4th, and sent for delivery on the 5thOur records indicate that the customer received the check on or around the 10th or 11th