Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Hre]
The stub of check says make sure to cancelDoes this mean check is to be cancelled?
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Dear *** *** *** May We please apologize for a less than a thrilled customer experience You hadI understand the importance of the certainty You are getting your gift in timeWhile We are striving to ensure each and every customer is satisfied with their shopping
experience, there are few out-of-our-control unfortunate events such as lost packages or simple facts that Post Office is not functioning on weekends take placeAfter You have placed a call and expressed Your concerns, not only We OVERNIGHT shipped You a necklace purchased but also included a check in a full amount You spentWe did so despite the fact You have used a gift card issued by ***, which is not supported for refundsWe DO take customer care exceptionally serious here at Gem Stone King, which proves itself in four-generation-long business operation with over years of Online Retail in 60+ countries all over the world.Our best and kindest regards,GEM STONE KING
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Dear [redacted], The answer to your question about the validity of the check is NO, it wont be canceled. And as per our banking statement You have cashed a check we mailed You yesterday already. We hope you are enjoying your necklace as well.Happy Holidays and kind regards,Gem Stone King
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Hre]
The stub of check says make sure to cancelDoes this mean check is to be cancelled?
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Dear *** *** *** May We please apologize for a less than a thrilled customer experience You hadI understand the importance of the certainty You are getting your gift in timeWhile We are striving to ensure each and every customer is satisfied with their shopping
experience, there are few out-of-our-control unfortunate events such as lost packages or simple facts that Post Office is not functioning on weekends take placeAfter You have placed a call and expressed Your concerns, not only We OVERNIGHT shipped You a necklace purchased but also included a check in a full amount You spentWe did so despite the fact You have used a gift card issued by ***, which is not supported for refundsWe DO take customer care exceptionally serious here at Gem Stone King, which proves itself in four-generation-long business operation with over years of Online Retail in 60+ countries all over the world.Our best and kindest regards,GEM STONE KING
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Dear [redacted], The answer to your question about the validity of the check is NO, it wont be canceled. And as per our banking statement You have cashed a check we mailed You yesterday already. We hope you are enjoying your necklace as well.Happy Holidays and kind regards,Gem Stone King