I recently had the opportunity to call GEMBECKI MECHANICAL in Casselberry on a home plumbing backup issueTimmy was your technician who called prior to arrival to trouble-shoot and attempt repairHe was very knowledgeable, professional, experienced and talentedI appreciated his attention to detail and explanation of the problem and possible solution offeredThe problem was communicated by Timmy to the Public Works Director with the City before he left and I was fine for the nightCity trucks were dispatched the next morning, their crew got right to work based on Timmy's advice, they found the blockage at the city tand fixed the problem Great customer service is hard to find and I'm sure most don't take the time to recommend but as one who appreciates great customer service, this technician was a great Gembecki representative Marilyn
I recently had the opportunity to call GEMBECKI MECHANICAL in Casselberry on a home plumbing backup issueTimmy was your technician who called prior to arrival to trouble-shoot and attempt repairHe was very knowledgeable, professional, experienced and talentedI appreciated his attention to detail and explanation of the problem and possible solution offeredThe problem was communicated by Timmy to the Public Works Director with the City before he left and I was fine for the nightCity trucks were dispatched the next morning, their crew got right to work based on Timmy's advice, they found the blockage at the city tand fixed the problem Great customer service is hard to find and I'm sure most don't take the time to recommend but as one who appreciates great customer service, this technician was a great Gembecki representative Marilyn