[redacted] did a fantastic job for us We had hail damage to the roof, siding, entry door and roof Originally we worked with a different contractor who made a mess submitting our insurance claim and we got denied We were left with no hope of getting our hail damage repaired and paid for by the insurance That's where [redacted] came in He took the matters into his capable hands and using his thorough knowledge of insurance worked with our claim adjuster to help us He insisted that the claim was valid and was able to convince the adjuster to pay for everything Once everything was paid for, I was able to pick my materials and colors from a wide variety of samples The installation was timely and as promised The crew was very efficient, they showed up on time and there were no issues I was a little nervous about picking the right colors, but [redacted] showed me which colors would work best with my design and I am glad I listened I am very happy with the overall result and I will not hesitate to hire [redacted] again!!!
[A default letter is provided here which indicates your acceptance of ArbitrationIf you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] ,and find that arbitration is necessarySincerely, [redacted] The way I have been treated by Gene leads me to arbitrationIn his response here on the Revdex.com site he is putting words in my mouth oftenI really didn't remember anything about a claim from Due to insurance research, I have been shown there was was a claim filedGene has tried to paint me as trying to rip off the insurance companyHe even told me to tell the insurance company I had the work done in order to get a full roof replacementHe also stated at our first meeting he would be able to get the siding, gutters and soffits doneAs I've stated before, he saw the insurance estimate (with the deduction for the claim) and even took it with him, returning it the next dayHe didn't even mention the ceiling estimateWhy? He has many times either ignored what I've said or had lapses in memoryI definitely am afraid to do ANY business with himHe is certainly one of a kind and I have never run across a contractor like him before and I hope I never do again! I would be very afraid of his work and word
Gene really went to bat for us when we needed to get our roof replacedHe dealt with the insurance company when they only wanted to cover part of the cost and managed to get the entire roof paid forThe insurance company sent out a few different adjusters at different times and each time Gene was there to talk to them and to take the tarp on and off the roof so the adjuster could see the damageIt was a long process but Gene stuck with it and got the job done
Gene's of Apple Valley Construction is a company we plan to use again and again They are honest, reliable and do excellent work They worked with us in an insurance claim for wind and hail damage to our home It was seamless after that They handled all of the paper work and provided the needed crews to repair the damage to our home In the end, we received a new roof, siding and gutters We also took advantage of Gene's expertise in energy efficiency He also personally assessed our attic insulation and made recommendations on improving the efficiency of our home Once the work was complete we had lower energy bills this past winter We plan to utilize them again this spring for some remodeling needs This a QUALITY company that listens to the homeowner, shares their expertise and delivers service that was beyond our expectations
Gene's did an excellent job in replacing my roofThey completed the work in one day and cleaned up behind themselves very goodI have had roofs replaced before, but this was the most efficient work I have experiencedI would highly recommend Gene's construction for roofing and will use them for other work if the need arises
Dear [redacted] I will only be able to work as per contract , signed 8/30/, within insurance scope , I cannot refund you money , I cannot pay your deductible , I already offered you mediation , I offered you people to go over the numbers , the part that you are not understanding is that the insurance paid you in for full replacement of all your siding , and half your roof , you put that money in your pocket , now you want my company to pay for your roof , Again , I will work with you as to costs , the fair cost of the project has been determined by the insurance estimate , I cannot do project for less than or more than that estimate , unless negotiated between us and them , any lower estimate results in a refund to the insurance , not more money in your pocket , I am not a lawyer , as far as your law of age , I called my lawyer and asked , the law refers to mental ability , not age , so to make this clear you are saying that in , you were not of stable mental ability ? From the begging I have been trying to help you , I will honer all of my obligation to you and the insurance , I will work to find a solution and even finance you , I by law need to fallow the rules , lets look at those other estimates together , I will show you why their estimates are lower , and most importantly will not help your situation of having to pay for your mistake in Will you give some thought to mediation ? Please , ! thanks for reading this Gene [redacted]
[redacted] did a fantastic job for us We had hail damage to the roof, siding, entry door and roof Originally we worked with a different contractor who made a mess submitting our insurance claim and we got denied We were left with no hope of getting our hail damage repaired and paid for by the insurance That's where [redacted] came in He took the matters into his capable hands and using his thorough knowledge of insurance worked with our claim adjuster to help us He insisted that the claim was valid and was able to convince the adjuster to pay for everything Once everything was paid for, I was able to pick my materials and colors from a wide variety of samples The installation was timely and as promised The crew was very efficient, they showed up on time and there were no issues I was a little nervous about picking the right colors, but [redacted] showed me which colors would work best with my design and I am glad I listened I am very happy with the overall result and I will not hesitate to hire [redacted] again!!!
[A default letter is provided here which indicates your acceptance of ArbitrationIf you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] ,and find that arbitration is necessarySincerely, [redacted] The way I have been treated by Gene leads me to arbitrationIn his response here on the Revdex.com site he is putting words in my mouth oftenI really didn't remember anything about a claim from Due to insurance research, I have been shown there was was a claim filedGene has tried to paint me as trying to rip off the insurance companyHe even told me to tell the insurance company I had the work done in order to get a full roof replacementHe also stated at our first meeting he would be able to get the siding, gutters and soffits doneAs I've stated before, he saw the insurance estimate (with the deduction for the claim) and even took it with him, returning it the next dayHe didn't even mention the ceiling estimateWhy? He has many times either ignored what I've said or had lapses in memoryI definitely am afraid to do ANY business with himHe is certainly one of a kind and I have never run across a contractor like him before and I hope I never do again! I would be very afraid of his work and word
Gene really went to bat for us when we needed to get our roof replacedHe dealt with the insurance company when they only wanted to cover part of the cost and managed to get the entire roof paid forThe insurance company sent out a few different adjusters at different times and each time Gene was there to talk to them and to take the tarp on and off the roof so the adjuster could see the damageIt was a long process but Gene stuck with it and got the job done
Gene's of Apple Valley Construction is a company we plan to use again and again They are honest, reliable and do excellent work They worked with us in an insurance claim for wind and hail damage to our home It was seamless after that They handled all of the paper work and provided the needed crews to repair the damage to our home In the end, we received a new roof, siding and gutters We also took advantage of Gene's expertise in energy efficiency He also personally assessed our attic insulation and made recommendations on improving the efficiency of our home Once the work was complete we had lower energy bills this past winter We plan to utilize them again this spring for some remodeling needs This a QUALITY company that listens to the homeowner, shares their expertise and delivers service that was beyond our expectations
Gene's did an excellent job in replacing my roofThey completed the work in one day and cleaned up behind themselves very goodI have had roofs replaced before, but this was the most efficient work I have experiencedI would highly recommend Gene's construction for roofing and will use them for other work if the need arises
Dear [redacted] I will only be able to work as per contract , signed 8/30/, within insurance scope , I cannot refund you money , I cannot pay your deductible , I already offered you mediation , I offered you people to go over the numbers , the part that you are not understanding is that the insurance paid you in for full replacement of all your siding , and half your roof , you put that money in your pocket , now you want my company to pay for your roof , Again , I will work with you as to costs , the fair cost of the project has been determined by the insurance estimate , I cannot do project for less than or more than that estimate , unless negotiated between us and them , any lower estimate results in a refund to the insurance , not more money in your pocket , I am not a lawyer , as far as your law of age , I called my lawyer and asked , the law refers to mental ability , not age , so to make this clear you are saying that in , you were not of stable mental ability ? From the begging I have been trying to help you , I will honer all of my obligation to you and the insurance , I will work to find a solution and even finance you , I by law need to fallow the rules , lets look at those other estimates together , I will show you why their estimates are lower , and most importantly will not help your situation of having to pay for your mistake in Will you give some thought to mediation ? Please , ! thanks for reading this Gene [redacted]