the customer now understands the difference between an internal diagnostic and an eds (external diagnostic service) the matter has been addressed to the satisfaction of both parties The statement made by customer regarding female status was academic and was misplaced in this situation Mr [redacted] (Manager) explained the due process on most major repairs requires husband and wife (boyfriend-girlfriend) collaboration and National studies show a larger female driver base in the US than male and being in business here for over years we understand where responsibilities lay
the customer now understands the difference between an internal diagnostic and an eds (external diagnostic service) the matter has been addressed to the satisfaction of both parties The statement made by customer regarding female status was academic and was misplaced in this situation Mr [redacted] (Manager) explained the due process on most major repairs requires husband and wife (boyfriend-girlfriend) collaboration and National studies show a larger female driver base in the US than male and being in business here for over years we understand where responsibilities lay