Just to let you know I am so sorry to hear about Neftalies experience We at PB Bell do not condone or conduct business in this manner The person that she was working with is no longer with the companyI am the new manager I came on board after this experience I want you
to please know that I am working on getting Neftalie her refund with my corporate office. I will let you know the minute I hear back from my corporate office. Sincerely, *** ***Community ManagerLa Reserve On 45th*** * *** ***, Phx., AZ 85035###-###-#### Fax ###-###-####
I am a current tenant at this apartment complexI have had the same problem last year as well with the management at this propertyLast year in mid March it was extremely hot and they refused to turn on the a/c and stated that it would not be turned on until the end of April and yet again this year I am having the same problem however I am being told that it will not be turned on until the end of MarchThe excuse that was given to me by the manager was that the temperature was going to cool off next week this was last week and it is suppose to cool slightly off for one day to two days then it's back to being hotI pay for utilities that are included in my rent and yet I am being told that I have to suffer until the end of MarchThe property has since changed management to *** *** *** ***I have a baby as well as three other children in the apartment who are catching colds because we have sleep until the fan at night just to stay coolI pay my rent on time every month and I know my tenant rights and know that the landlord is suppose to provide the cooling and heat as the temperatures change and not when they feel like they shouldI need some help in getting my point across that you can't take people money and not provide them with the required essentialsI understand that apartments on this property are on a boiler/chiller system however they still have the heat on when it's almost degrees outside and on some days it reaches thatThe apartments are two story townhouses so it's hotter up in the bedrooms then it is in the living rooms
Just to let you know I am so sorry to hear about Neftalies experience We at PB Bell do not condone or conduct business in this manner The person that she was working with is no longer with the companyI am the new manager I came on board after this experience I want you
to please know that I am working on getting Neftalie her refund with my corporate office. I will let you know the minute I hear back from my corporate office. Sincerely, *** ***Community ManagerLa Reserve On 45th*** * *** ***, Phx., AZ 85035###-###-#### Fax ###-###-####
I am a current tenant at this apartment complexI have had the same problem last year as well with the management at this propertyLast year in mid March it was extremely hot and they refused to turn on the a/c and stated that it would not be turned on until the end of April and yet again this year I am having the same problem however I am being told that it will not be turned on until the end of MarchThe excuse that was given to me by the manager was that the temperature was going to cool off next week this was last week and it is suppose to cool slightly off for one day to two days then it's back to being hotI pay for utilities that are included in my rent and yet I am being told that I have to suffer until the end of MarchThe property has since changed management to *** *** *** ***I have a baby as well as three other children in the apartment who are catching colds because we have sleep until the fan at night just to stay coolI pay my rent on time every month and I know my tenant rights and know that the landlord is suppose to provide the cooling and heat as the temperatures change and not when they feel like they shouldI need some help in getting my point across that you can't take people money and not provide them with the required essentialsI understand that apartments on this property are on a boiler/chiller system however they still have the heat on when it's almost degrees outside and on some days it reaches thatThe apartments are two story townhouses so it's hotter up in the bedrooms then it is in the living rooms