Company states: We have already completed everything on the contractWe explained that we went above and beyondWe did it exactly as it was done in the contractThe dry rot specifically states that replace old dry rotted wood only not all woodWe ended replacing all the wood around the eaveI
was not available so my workers went and replaced all of the gable wood along with the station board
I am rejecting this response because:this has doesn't have anything to do with the "dry rot" he replaced.from the beginning I have been working with [redacted] the owner of the company and for sure I thought nothing could be missed.when we spoke we agreed that the whole property would get all new facia boards and gutters around the whole house.I do not know why he is bring up the facia boards.this complaint is in regards to the gutter.I have emails and text massages from [redacted] (owner of the company) stating that he would send out his " gutter guy".I honestly feel taken advantage from this company.?
Company states: We have already completed everything on the contractWe explained that we went above and beyondWe did it exactly as it was done in the contractThe dry rot specifically states that replace old dry rotted wood only not all woodWe ended replacing all the wood around the eaveI
was not available so my workers went and replaced all of the gable wood along with the station board
I am rejecting this response because:this has doesn't have anything to do with the "dry rot" he replaced.from the beginning I have been working with [redacted] the owner of the company and for sure I thought nothing could be missed.when we spoke we agreed that the whole property would get all new facia boards and gutters around the whole house.I do not know why he is bring up the facia boards.this complaint is in regards to the gutter.I have emails and text massages from [redacted] (owner of the company) stating that he would send out his " gutter guy".I honestly feel taken advantage from this company.?
Company states: We sent out a guy to fix his gutter issue on Friday.