Generation NEXT Franchise Brands

I regularly get food from the fresh vending machine in our officeThe machines are extremely well received by our staff, and we are eternally grateful for less fatty optionsVery good machine made by the company

I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below[redacted] ***, President/Founder/Chairman, called upset that I had placed a complaint He provided more information about their business, but didn't provide everything or even enough to make an educated decision Without all the information, I couldn't see the who picture He did NOT "unlock" everything for starters, he didn't share the Franchise Agreement, consumable product costs, etc I found him to be very condescending and abusive on the phone, in contradiction to the tone of his Revdex.com Response When he asked me if I wanted to purchase his [redacted] .com) package, I stated that I might if he would not constantly address me in an absolutely rude, totally disrespectful manner If I'm encountering this much difficult at this early stage, I can only determine that this would not be a good relationship/transaction going forward.Additionally, his salesman, [redacted] , had stated that [redacted] was discontinuing their Frozen Yogurt Vending Machines I had called them and spoken with a couple of their representatives, including their Western Regional ManagerThey are still selling this product This was totally the opposite of what [redacted] told me He boldfaced lied.Is Fresh Healthy Vending still under a Consent Order or any type of oversight by California, Washington, any other States or Federal Entity? Lastly, [redacted] (somehow) knew about my other companies and related information, even though I never provided the information This, and the treatment of potential investors, is reminiscent of another Revdex.com Complaint I read I believe he was trying to scare me with a negative complaint against me, in retaliation If [redacted] ***, or any of his companies or associates, takes any adverse action toward me, partners, or any project I'm involved with, etc., I will take action accordingly.Thank you Revdex.com for taking the time to look [redacted]

Here is our response to the customer complaint: arial, sans-serif;"> I am sorry that we are having to become defensive for quickly responding to a request for informationThat is all we did; we contacted the individuals with the contact information they providedThat is how we operate, both before you become a customer and afterI am sorry that they made a complaint, but their only issue seems to be that we contacted them too quicklyI can assure you that we do not obtain contact information from anywhere other than what someone provides us with Regards,

We are a franchisor, and as such, one of the main reasons prospective franchisees are attracted to these businesses is because of the processWe are regulated by both the SEC and each states department of business oversightTherefore, we are and must be transparent
However, when a potential franchisee does not want to follow our process, then they are not a good candidate for our concept, or potentially any other franchise conceptWhile we regret that this has upset the complainant, we stand by our process, our system and our company
We have been franchising for over six years and have sold over franchisesBased on our experience, we do our best to try and find the right franchisees for our systemThis means that not everyone will be a fit and we have an obligation to our existing franchisees, potential future franchisees, our employees and our shareholders to maintain the highest standards
Thank you for your interest in our company

We are a franchisor, and as such, one of the main reasons prospective franchisees are attracted to these businesses is because of the processWe are regulated by both the SEC and each states department of business oversightTherefore, we are and must be transparent However, when a potential franchisee does not want to follow our process, then they are not a good candidate for our concept, or potentially any other franchise conceptWhile we regret that this has upset the complainant, we stand by our process, our system and our company. We have been franchising for over six years and have sold over franchisesBased on our experience, we do our best to try and find the right franchisees for our systemThis means that not everyone will be a fit and we have an obligation to our existing franchisees, potential future franchisees, our employees and our shareholders to maintain the highest standards Thank you for your interest in our company

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
The issue wasn't how quickly they respondedThe issue was that they performed research on my name and used information that I DID NOT provide them in an effort to contact meSpecifically, they contacted my wife at her workplace - I absolutely did not provide them with that numberSo my problem is that they are digging into people's personal information without permission or reason to do so
Regards,
** ***

Here is our response to the customer complaint:
arial, sans-serif;"> 
I am sorry that we are having to become defensive for quickly responding to a request for information. That is all we did; we contacted the individuals with the contact information they provided. That is how we operate, both before you become a customer and after. I am sorry that they made a complaint, but their only issue seems to be that we contacted them too quickly. I can assure you that we do not obtain contact information from anywhere other than what someone provides us with.
 
Regards,

color: rgb(102, 102, 102); font-family: "Verdana",sans-serif; font-size: 9pt;">Thank you for the opportunity to talk. I believe we have now unlocked the door to all the information we have on our concept. We hope you enjoy the discovery process.I have unlocked all the sections we offer prospective franchisees to help you better gauge the business model in its entirety. I am hoping this allows you the opportunity to withdraw your comments on the Revdex.com site. If you are not satisfied and the report is not removed I would kindly ask that you contact me back on (858)210-4200 to discuss this further and to discuss what next steps. Enjoy the 4th July weekend. Happy Holidays.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.[redacted], President/Founder/Chairman, called upset that I had placed a complaint.  He provided more information about their business, but didn't provide everything or even enough to make an educated decision.  Without all the information, I couldn't see the who picture.  He did NOT "unlock" everything.  for starters, he didn't share the Franchise Agreement, consumable product costs, etc.  I found him to be very condescending and abusive on the phone, in contradiction to the tone of his Revdex.com Response.  When he asked me if I wanted to purchase his [redacted].com) package, I stated that I might if he would not constantly address me in an absolutely rude, totally disrespectful manner.  If I'm encountering this much difficult at this early stage, I can only determine that this would not be a good relationship/transaction going forward.
Additionally, his salesman, [redacted], had stated that [redacted] was discontinuing their Frozen Yogurt Vending Machines.  I had called them and spoken with a couple of their representatives, including their Western Regional Manager. They are still selling this product.  This was totally the opposite of what [redacted] told me.  He boldfaced lied.
Is Fresh Healthy Vending still under a Consent Order or any type of oversight by California, Washington, any other States or Federal Entity?  
Lastly, [redacted] (somehow) knew about my other companies and related information, even though I never provided the information.  This, and the treatment of potential investors, is reminiscent of another Revdex.com Complaint I read.  I believe he was trying to scare me with a negative complaint against me, in retaliation.  If [redacted], or any of his companies or associates, takes any adverse action toward me, partners, or any project I'm involved with, etc., I will take action accordingly.Thank you Revdex.com for taking the time to look [redacted]

I regularly get food from the fresh vending machine in our office. The machines are extremely well received by our staff, and we are eternally grateful for less fatty options. Very good machine made by the company.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.[redacted], President/Founder/Chairman, called upset that I had placed a complaint.  He provided more information about their business, but didn't provide everything or even enough to make an educated decision.  Without all the information, I couldn't see the who picture.  He did NOT "unlock" everything.  for starters, he didn't share the Franchise Agreement, consumable product costs, etc.  I found him to be very condescending and abusive on the phone, in contradiction to the tone of his Revdex.com Response.  When he asked me if I wanted to purchase his [redacted].com) package, I stated that I might if he would not constantly address me in an absolutely rude, totally disrespectful manner.  If I'm encountering this much difficult at this early stage, I can only determine that this would not be a good relationship/transaction going forward.Additionally, his salesman, [redacted], had stated that [redacted] was discontinuing their Frozen Yogurt Vending Machines.  I had called them and spoken with a couple of their representatives, including their Western Regional Manager. They are still selling this product.  This was totally the opposite of what [redacted] told me.  He boldfaced lied.Is Fresh Healthy Vending still under a Consent Order or any type of oversight by California, Washington, any other States or Federal Entity?  Lastly, [redacted] (somehow) knew about my other companies and related information, even though I never provided the information.  This, and the treatment of potential investors, is reminiscent of another Revdex.com Complaint I read.  I believe he was trying to scare me with a negative complaint against me, in retaliation.  If [redacted], or any of his companies or associates, takes any adverse action toward me, partners, or any project I'm involved with, etc., I will take action accordingly.Thank you Revdex.com for taking the time to look [redacted]

Thank you for the opportunity to talk. I believe we have now unlocked the door to all the information we have on our concept. We hope you enjoy the discovery process. I have unlocked all the sections we offer prospective franchisees to help you better gauge the business model in its...

entirety. I am hoping this allows you the opportunity to withdraw your comments on the Revdex.com site. If you are not satisfied and the report is not removed I would kindly ask that you contact me back on (858)210-4200 to discuss this further and to discuss what next steps.  Enjoy the 4th July weekend. Happy Holidays.