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Generation Pets Reviews (2)

I contacted *** *** to schedule a consultation for 8/23/about my dog's behavioral problems We agreed to a week boarding program and in home sessions after thatThe total was $which she wanted upfront in cashShe returned our dog on 8/30/and had our 1st sessionShe arrived late that day without calling but at least arrivedShe cancelled on 9/4/and rescheduled for 9/6/at 8pmI called her that day at 7:22pm because we were running late and requested a 8:15pm startShe agreed but then at 8:15pm texted me to cancel because she said that her ride had something to doShe said she would call me to schedule but never didI had to call and text multiple times before she ever respondedWe scheduled for 9/18/at 11:30amShe never showed up that day and didn't callShe didn't answer when I called her at 11:45amShe called me the next day on 9/19/stating that it was a "crazy story so I'm not even going to explain it"We scheduled for 9/27/at 7pmSh

Review: On August 8th, 2014 our family signed a contract with Pet Generation and [redacted] for a BASIC OBEDIENCE COURCE for our dog. The course included 2 weeks in boarding school and 5 private lessons for the family. On the same day, she charge us with the amount of $1100. Our dog came back home untrained, he became very aggressive and he still has bad behavior. We were suppose to get 5 more session for family, which was included in that charge, but we never got it. [redacted] cancelled on us 4 times and then she just stop answering or replying to our phone call, texts or emails. We went to her house, where she was holding her boarding school, but land lord told us, that she has moved and we not the only one, who are looking for her. Our dog needed to be trained very badly, but [redacted] just totally neglected him. She got paid and disappear. We think she shouldn't have to be practicing her job, she should not have her license , even if she has one, that we never been represented.Desired Settlement: Our dog still has to be trained, so we need a full refund.

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Description: Pet Shops

Address: 692 Mill St, Belleville, New Jersey, United States, 07109-1304

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