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Genesis Contractors Inc.

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Genesis Contractors Inc. Reviews (1)

Review: Contractor installed new roof and gutters in November, 2013. Side gutters fell off my house on April [redacted]. Contacted the gentleman who did the work from Genesis ([redacted]). I did not know that he no lobger worked for the company at the time. However, he did come to the house and re-attached the gutter and said that the bolts had sheared off completely (he said he'd never seen anything like it). He suggested contacting the manufacturer as they would be able to cover the claim. I contacted the company and they said it was not on them and that I would need to deal with the contractor. I called [redacted] back and voiced my displeasure that I had spent several thousand dollars on new gutters and mine are the only ones in the neighborhood that came off (and I never had any issue with my old gutters). Furthermore, I told him I thought they should make the situation right and replace. At that time he told me he no longer worked for the company. I then proceeded to contact the company [redacted] ([redacted]) directly. I asked her (in five v-mails and several e-mails) to contact me to hear my concerns. And that I would give her a chance to address my concerns before I tool alternate action. She has failed to do so and I am taking alternate action. I informed her that I would be contacting the Revdex.com as well as a lawyer. I feel that she should fix the gutter right and would like to give her the opportunity to do so.Desired Settlement: At this point, I would prefer to get an estimate from another vendor and have Genesis pay for the work and replacement. I do not trust their level of work or service. She has not even given me the courtesy of a phone call or response to my email.

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Description: CONTRACTORS-GENERAL

Address: 31 Clearview Drive, Wallkill, New York, United States, 12589

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