Genesis Properties

This is the worst company I've ever dealt withDon't let their eagerness to help you sign the lease fool youThat is the extent of their customer serviceGenesis Properties employs the most unprofessional, incompetent, and all around lazy people I have ever metTheir apartments are hardly worth the money they're leased for, and when you add the frustrations of dealing with the employees, you're better off finding another apartmentDon't take my word for it, read all the other reviews! Side note: I expressed my concerns to the CEO in a very in depth emailWhen I sent the email, I immediately received an automated email saying the recipient address was invalidHowever, the employees of this company claim they all received the emailI asked for confirmation, and never received any, nor did I receive a replyEither the CEO himself is as unprofessional as his employees, or I was lied to numerous times by the receptionist and office manager Bottom line: STEER CLEAR OF GENESIS PROPERTIES!

A late notice for past due water utilities was sent to Mr [redacted] in the amount of $The letter that was sent to Mr [redacted] was a standard late letter that we send when a resident is late for rent or utilitiesThis letter was not sent to single him outWe apologize for any inconvenience that he was causedOur office spoke to Mr [redacted] regarding the balance and he did not express any issues at that timeTo avoid any collection or late letters being sent, Mr [redacted] must pay all rent and or utilities when they are dueI am not aware of Mr [redacted] being in the office and having to wait long periods at a time to speak with someoneAnd it’s possible that on one of the days he visited the office there was a small office function going onMr [redacted] has since paid the water bill and does not have a balance due as of todayAgain on behalf of Genesis Properties we sincerely apologize to Mr [redacted] and if at any time there is an issue he can contact me at the number below I am the property manager for Manchester Motorworks [redacted] is a copy of the utility bill and a breakdown of the dates and usage which Mr [redacted] would have received along with the late noticeThank you,

They don't even deserve this one star! I have been contacting them for months on getting my deposit back and they have never given me a call back! The first time was the lady showed me the apartment gave them my money for the deposit lady never called me to let me know anything regarding the apartmentI was left in the dark with them having my moneyI left this lady messages and text messagesNothingOver a couple weeks went up there, still nothing! And they said it'll be couple more weeksNow almost three months later I called the lady she said she would call me after pay roll for the renters was doneGuess what! Never got s call back a week laterCalled again today no one answers! Long story short still haven't received a call and haven't received my money! I am not living in miller lofts and it is absolutely great! Don't move in this [redacted] hole place where they can't run [redacted] properly!!!!

I scheduled a appointment on a Friday for the following Tuesday to view Ram Cat Alley LoftsI waiting for minutes while a MrA [redacted] showed an apartment to another couple while we were locked out of the buildingI was face to face with the leaser and he acted as if he had no recelection of the appointment at allCompletely unprofessional and I don't recommend business with them

They need negative Stars. I have been renting with Genesis for 4 years and the home acquired mold which was never felt with. Along with that cracked cellings,pest problem and lack of heat during the winter months. I have recently moved and couldn't be happier. My children have suffered an upper respiratory infection amongst many other things do to the mold. Maintenance doest respond to calls and if they do, they don't come out. This property management has a lot of communication issues.