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Geneva Auto Sales

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Geneva Auto Sales Reviews (5)

Terrible administration, terrible schooling (if you can call it that) and terrible business practicesThey pull a switch and bait on youBEWARE of this "school"There are other schools in the area that offer better programming for the same amount of moneyShop around before you go to this school, you'll be better off in the end

Awesome group of guys to work withCars are priced rightVery happy with their service and honestyI will definitely be purchasing another vehicle from them in the future!

First you must read the entire financial contract they want you to sign prior to Student Services Administrator Kristen K baiting you to signing on the spot to save $The contract offers you "0" protections or benefits as a consumerIn addition, they have it written stating they can change their terms at anytime if so desiredThey could have saved themselves a lot of time if the contract had just one line stating "We do what we want, when we want, subject to change without notice."
In any event, I had my start date changed on two separate occasions through no fault of my ownThe school had changed the start datesOn the firsts occasion their one and only teacher was in an accident which was unfortunate, but understandableThis did not change the fact that I had already given notice to my two employers to attend their school on the first start dateI was however fortunate and able to get my jobs backI again gave notice to my employers to accommodate their new start date only to be notified it was moved also, this time due to low enrollmentAlong with a notice stating "If you wish to continue your enrollment in your currently scheduled class (now scheduled to begin **/**/2015), please complete and return the attached Financial Agreement AddendumNo further action is required after that." We paid for this program up front and in full months in advance and now they want to change the financial agreement! Are you completely nuts! To say the least I was not pleasedWe paid $of which they refunded $stating that the "enrollment fee is not refundable." I personally believe due to the circumstances in delays through no fault of my own, an upstanding company would have refunded the full amount tendered, however it is in their contract the enrollment fee is not refundableAs is we still lost money having to purchase fingerprint clearance, books and so forthFunny thing is, as upset as I am at Medstar, this review would not have been written had they refunded the enrollment feeI simply would have been a very dissatisfied customer and remained silent on the issueStudents and future students, Beware! Do some research on line and you will see others who experienced worse then I, some were stiffed completely of refunds by this outstanding companyYou have been warned

[redacted]We have not attached any supporting documentation to this complaint, since this was resolved to the student’s satisfaction after he filed the complaint. [redacted] was about to submit a Grievance Form when he learned the truth of what had happened. Another student in his class, who was...

failing the program for the second time, was very bitter about it and was egging on [redacted] misleading him into thinkingthe school was bad and taking advantage of students. So, the Director sat down with [redacted] and addressed each one of his concerns. He even said that, no that he learned the truth, he felt bad that he thought the school was wrong and said he didn’t no longer felt the need to submit a Grievance. He received the desired resolution he requested in the complaint.  His fees for taking the make up time and re-test were waived since he had supporting evidence of his financial difficulties. So, the student’s request is resolved already and he has already completed the program.SUMMARY OF COMPLAINT RESPONSESMedstar Academy enrolls over 250 students every year and is one of the best schools for the CNA Programs with a written exam pass rate of 93% in 2015. So, far this year, the school has a 92% pass on the written exam and 100% pass rate on the skills exam. This is a very reputable school and has been operating for over 8 years with no fines or suspensions with the AZ State Board. Several schools have closed down due to not following their own policies and procedures. Medstar is not one of them because we go out of our way to make sure we treat all students equally and fairly as demanded by a very strict State Board. We always strive to do what’s best for students while complying with all State Regulations.There are schools that cut corners and do not do the right thing. We are not one of these schools.  I hope that you will do the right thing and remove these complaints from your website, since we have recently heard from prospective students saying that they will not enroll with our school due to receiving an F grade with the Revdex.com. This is a great disservice to prospective students.Now that you have our correct email address, we will respond to complaints, if any, promptly and not have this situation, going forward.Please take prompt action to remove the complaints and let me know if you have any questions. Thanks.Steve A[redacted], DirectorMedstar Academy

Terrible administration, terrible schooling (if you can call it that) and terrible business practices. They pull a switch and bait on you. BEWARE of this "school". There are other schools in the area that offer better programming for the same amount of money. Shop around before you go to this school, you'll be better off in the end.

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