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Genovation Renovation's LLC

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Genovation Renovation's LLC Reviews (7)

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

***, we would first like to apologize for the inconvenience and frustration that this has caused youWe definitely appreciate your business and want to make this right for youYour feedback has given us the opportunity to train and coach our team to be aware of all [redacted] Deals and how they are to be usedWe have also had the opportunity to check for understanding and coach the CSRs to follow processesIn this case the process was not followed and you have not received your checkYou should have been charged the diagnostic fee at the time of service as your coupon covers thatNormally [redacted] is the company that refunds for the couponsIn this case since it has been so long of a wait for you, we are sending out a check TODAY (11-8-2016) for $We again apologize for the frustration on this and hope that this can make it right for you

THIS IS THE TRUTH IS NOT BEING TOLD HEREWE INDEED REPLACED HIS WATER PUMP AND RADIATOR ISSUETHE VEHICLE CAME IN OVERHEATINGWHEN CUSTOMER LEFT WORLD TECH AUTO THE VEHICLE WAS NOT OVERHEATING BUT HAD A SEPARATE ISSUE WITH INSTRUMENT PANEL AND COMPUTER CUSTOMER STATED THAT HIS
COMPUTER WAS UNDER WARRANTY FROM ANOTHER SHOPTHIS TYPE OF SLANDER AND STATEMENTS WILL HAVE ACTION TAKEN AGAINST COMPLAINANT FOR DEFAMATION OF CHARACTER AND SLANDER DUE TO HIS ACCUSATIONS WE CURRENTLY ARE LOOKING INTO LEGAL RAMIFICATIONS

***, we would first like to apologize for the inconvenience and frustration that this has caused youWe definitely appreciate your business and want to make this right for youYour feedback has given us the opportunity to train and coach our team to be aware of all *** *** Deals and how they
are to be usedWe have also had the opportunity to check for understanding and coach the CSRs to follow processesIn this case the process was not followed and you have not received your checkYou should have been charged the diagnostic fee at the time of service as your coupon covers thatNormally *** *** is the company that refunds for the couponsIn this case since it has been so long of a wait for you, we are sending out a check TODAY (11-8-2016) for $We again apologize for the frustration on this and hope that this can make it right for you

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that ***e if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

***, We again apologize for the problem with this and the frustration that it has caused youWe had the refund in queue to process and it did not happen back to you credit cardWe are putting a check in the mail this morning to be sent back to you of the $We would also like to thank you for
using SchnellerWe hope that sending this check will help satisfy making it right for you

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

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