*** was seen in our office for dental treatmentWe filed her claims with both of her insurance companies as a courtesy to herThe insurance companies did not pay as we had expected them toOur financial policy states that we will allow days for payment and that the patient is responsible
if the insurance does not payWe made every effort to get her claims paid on her behalf and was unable to do soThe balance was moved over to the patient and we made several attempts to contact the patient to notify her of this, and possibly work something outUnfortunately, since *** never paid the balance we had to turn this account over to a collection agency.Have copy of Financial Policy signed by patient states we will file dental claim as a courtesy and allow up to days for payment from insurancePatient responsible for anything NOT paid by insurance.7/- Patient was seen for crowns and build ups.We charged patient her estimated portion of $692.60, and filed the claim to her primary insurance carrier, Aetna.Primary paid zero toward this claim9/27/-We then filed with her secondary insurance carrier, Compdent 2/5/- We reified with Compdent3/3/- We refiled with Compdent, againPatient received Billing Statements on these dates: 8/1/2013, 9/1/2013, 10/01/2013, 11/1/2013, 12/2/2013, 1/2/2014, 2/3/2014, 5/1/2014, 6/1/2014, 7/1/2014, 9/2/Patient received Letters on these dates:
11/8/2013, 12/3/2013, 1/9/2014, 5/9/2014, 6/5/2014, 9/10/Left message for pt to call us regarding account 7/24/and 8/27/9/10/Spoke to patient, went over balance and where the balance came from Also informed her that the account is well past days overdue, and she is responsible for the balance9/16/Attempted to contact patient again to let her know she will be going to collections if the balance is not paid10/27/Patient account sent to Collections
*** was seen in our office for dental treatmentWe filed her claims with both of her insurance companies as a courtesy to herThe insurance companies did not pay as we had expected them toOur financial policy states that we will allow days for payment and that the patient is responsible
if the insurance does not payWe made every effort to get her claims paid on her behalf and was unable to do soThe balance was moved over to the patient and we made several attempts to contact the patient to notify her of this, and possibly work something outUnfortunately, since *** never paid the balance we had to turn this account over to a collection agency.Have copy of Financial Policy signed by patient states we will file dental claim as a courtesy and allow up to days for payment from insurancePatient responsible for anything NOT paid by insurance.7/- Patient was seen for crowns and build ups.We charged patient her estimated portion of $692.60, and filed the claim to her primary insurance carrier, Aetna.Primary paid zero toward this claim9/27/-We then filed with her secondary insurance carrier, Compdent 2/5/- We reified with Compdent3/3/- We refiled with Compdent, againPatient received Billing Statements on these dates: 8/1/2013, 9/1/2013, 10/01/2013, 11/1/2013, 12/2/2013, 1/2/2014, 2/3/2014, 5/1/2014, 6/1/2014, 7/1/2014, 9/2/Patient received Letters on these dates:
11/8/2013, 12/3/2013, 1/9/2014, 5/9/2014, 6/5/2014, 9/10/Left message for pt to call us regarding account 7/24/and 8/27/9/10/Spoke to patient, went over balance and where the balance came from Also informed her that the account is well past days overdue, and she is responsible for the balance9/16/Attempted to contact patient again to let her know she will be going to collections if the balance is not paid10/27/Patient account sent to Collections