Gentleman Wear

On 4/16/ [redacted] was refunded in the amount of $for the items he says he did not receiveSince that date we have had no further contact with [redacted]

[A default letter is provided here which indicates that the business has not responded to you directly If you wish, you may update it before sending it.] Revdex.com: At this time, I have not been contacted by Gentleman Wear regarding complaint ID [redacted] Regards, [redacted]

Reached out to customer via email to resolve the complaint

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Gentleman Wear regarding complaint ID
***
Regards,
*** ***

Hi *** My name is *** *** and I am the owner of Digital Labs Marketing LLCI am very sorry to hear of your poor experience with my company, *** ***As per our 100% satisfaction and receipt guarantee, we have refunded you for all of the amounts listed in the picture attached to
this message, except for the most recent order, which shows that it was deliveredIf you have not received any of the refunds we have issued to you, please contact your bankIf you have any questions or further concerns, please feel free to reach me directly a* ***I would be glad to provide you with a store credit, discount, free rush reshipment, or other reasonable compensation of your choiceI apologize, once again. Regards,*** ***CEO, Digital Labs Marketing LLC

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in
reference to complaint ** ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

[A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Gentleman Wear regarding complaint ID...

[redacted]
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update...

it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint [redacted]2, and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

[A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Gentleman Wear regarding complaint I*...

[redacted]
Regards,
[redacted]

On 4/16/2016 [redacted] was refunded in the amount of $46.45 for the items he says he did not receive. Since that date we have had no further contact with [redacted]

We have reached out to [redacted] via email regarding this complaint and await his reply.

Reached out to customer via email to resolve the complaint.