Gentry Finance Corp.

Review: AN AGREEMENT WAS REACHED BETWEEN ME AND THIS COMPANY AND THEY ARE NOT HONORING WHAT THE SETTLEMENT AGREEMENT 4 EQUAL PAYMENT OF $175.71 STARTING DEC 29TH , JAN 29, FEB 29 AND FINAL PAYMENT MARCH 29TH . THE REPRESENTATIVE [redacted] ON FILE [redacted]. MY WIFE HAS BEEN MAKING PAYMENTS EVERY MONTH UNTIL JANUARY BECAUSE EVERY TIME SHE GOES INTO THE OFFICE THEIR VERY RUDE TO HER AND USING PROFANITY TOWARDS HER. NOW MY WIFE DOESN'T KNOW WHAT TO DO ON MAKING THE FINAL PAYMENTS. IN ADDITION THERE NOT HONORING THE AGREEMENT THAT THE REPRESENTATIVE SIGNED IN HIS HAND WRITING. MY WIFE IS VERY UPSET AND TO TAKE TIME OUT TO COME INTO THAT OFFICE TO MAKE THE PAYMENTS ON THE ACCOUNT. WE EVEN ATTEMPTED TO SPEAK WITH HIS SUPERVISOR AT A DIFFERENT BRANCH STACY WHO REFUSED TO LISTEN AND ACCEPT THE LETTER THAT HER EMPLOYEE AGREEDDesired Settlement: CREDITOR NEEDS TO HONOR THE AGREEMENT AND ALLOW US TO CONTINUE TO SATISFY OUR ACCOUNT WITH THE PAYMENTS , BECAUSE ITS TOO FAR TO GO TO THE NEXT LOCATION AND MAKES PAYMENTS SO WE DON'T HAVE TO DEAL WITH THAT AGENCY AT ALL. WE CANT MAIL PAYMENTS WE WERE ADVISED THAT PAYMENTS MUST BE BROUGHT INTO THAT OFFICE EVERY MONTH .PLEASE ALSO LOOK AT OTHER COMPLAINTS AGAINST THIS OFFICE THIS IS NOT A SINGLE OCCURRENCE